Massachusetts Green Jobs

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining an outlet that is clean, safe, and stocked with the products our customers need. As a Lowe’s Outlet Manager, this means:

• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the outlet.

• Creating a pricing strategy and monitoring the in-stock position to support the demand.

• Conducting safety walks, monitoring use of outlet power equipment, and coaching associates around safe work practices.

The Lowe’s Outlet Manager manages the overall outlet operations and leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked outlet. The Lowe’s Outlet Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-outlet experience.

The Lowe’s Outlet Manager collaborates with the outlet leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. This leader must build and support an outlet culture that is aligned to the Lowe’s mission and behaviors where associates are engaged and inspired.

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.

• Requires morning, afternoon and evening availability any day of the week.

• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

• 3 years of experience leading associates in a retail environment.

• 4 years of experience working in a fast-paced, cross-functional work environment.

• 2 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.

• Experience using Microsoft Office Suite.

• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

• Bachelor's degree in related field.

• 5 years of experience leading a high-performing service, support, or sales associates in a retail or consumer service industry.

• 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.

• Experience working in the home improvement retail sector.

• Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).

• Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.).

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.