Randstad Customer Service Representative in Medford, Massachusetts

Customer Service Representative

job details:

  • location:Medford, MA

  • salary:$17 per hour

  • date posted:Friday, July 13, 2018

  • experience:Experienced

  • job type:Temporary

  • industry:Other Services (Except Public Administration)

  • reference:S_662378

job description

Customer Service Representative

Duration: 3 months to start, extensions based on performance

Pay Rate: $17.00 per hour, full time. Overtime will be available.

Shift Required: Must have availability to work any day, Monday through Sunday, from 9am – 9pm, three days per week (three 12 hour shifts per week). Center is open 7 days per week.

What you will be doing:

In this role you will be scheduling patient appointments for ten different Urgent Care clinic sites. Must have some call center customer service experience, and be comfortable speaking on the phone with patients.

Duties and Responsibilities :

  • Answering patient calls

  • Scheduling appointments in the computer system

  • Referring patients to the billing department when needed

  • Sending faxes for prescriptions

  • Updating medical records


  • Call Center experience

  • Computer and data entry skills


  • High School Diploma, or equivalent

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.