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Cisco NPI Technical Product Quality Leader - Acacia in Maynard, Massachusetts

Partner with different functions across the division-such as engineering, product management, and operations-to ensure the products are designed with DFx methodology, customer quality/reliability requirements and meets or exceeds reliability and quality goals at the time of product launch.

Leverage deep technical expertise to develop thorough plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth NPI project launches meeting quality and reliability requirements.

Act as quality product manager for a product, ensuring that all quality resources are properly coordinated through the lifecycle. Actively participate on product core teams to ensure lifecycle model adherence, risk mitigation, and quality objectives are met.

Drive decisions when difficult tradeoffs must be made; serve as role model for navigating problems with analytical approach.

Teach and train others on best practices so that all product and engineering teams run more smoothly.

Monitor field product quality and reliability to ensure closed-loop issue resolution and customer satisfaction.

Skills -

Experience leading technical NPI product launches, meeting quality and product reliability requirements

Commanding knowledge of telecom/datacom product reliability, quality standard (including Telcordia, IPC, etc) and DFx methodologies

Proven ability to communicate technical issues effectively to technical and non-technical stakeholders at different levels of the organization

Proven ability to create and execute detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment

Flexibility to adjust plans based on new information without losing a beat

Outstanding leadership and negotiation skills in a matrix environment

Ability to operate effectively even with only high-level direction

Ability to thrive in a fast-paced environment

Demonstrated self-direction, with a desire both to learn new techniques and teach others

Strong attention to detail.

Organized and motivated to excel.

Ability to effectively manage multiple projects and priorities simultaneously.

Ability to communicate efficiently and effectively.

Education/Experience -

B.S or M.S Degree in electrical or optical engineering with at least 5 years of relevant experience or equivalent combination of education and experience.

Demonstrated Project Management Skills.

Ability to Identify Risk, Translate Risks into Action, and Drive Actions to Closure.

Experience Working with Multi-Functional Design Teams as Part of a Team.

Knowledge of Common Quality Analytics Tools.

Ability to use MS Office Tools especially Excel, Word, PowerPoint, and Outlook.

Demonstrated Data Analysis Skills.

Demonstrated Knowledge of Design for X (DFx) with focus on Reliability, Quality, Manufacturability, and Repair.

Knowledge of Quality Tools, Methods, and Techniques.

Lean/Six Sigma Certification preferred. Black Belt Certification a Plus.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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