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PHC North America Technical Sales Product Specialist in Massachusetts

Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.

PHC Corporation of North America is a global leader in development, design and manufacturing of laboratory equipment for biopharmaceutical, life sciences, academic, healthcare and government markets. These products include space saving and energy efficient ultra-low temperature freezers, cryogenic and biomedical freezers, pharmacy and high performance refrigerators, cell culture CO2 and multi-gas incubators, portable autoclaves, plant growth chambers and cell processing work stations. This is a fantastic opportunity within a growing organization, and this role will be key in growing the sales function and working with ground-breaking new technology!

In this role, the Technical Sales Product Specialist will actively perform sales activities and be responsible for the sales and product management of the live cell metabolic analyzers, cell sorters and related equipment. They will also be key to liaise with and support customers regarding the applications of the product. This role will be focused in selling and assisting in the development and launch of new cell-based products, providing sales and application support and other product activities as required.

What you will do:

  • Developing product strategies to achieve the defined objectives;

  • Execute sales activities;

  • Supporting customers and the sales network with product related issues. This includes follow-up with customers and/or sales team to address concerns and questions;

  • Strategic customer visits with sales teams and distributors in a defined US territory;

  • Liaising with product development Japan and supporting the development of technical related solutions to improve overall product satisfaction;

  • Informing your target group about the products in your portfolio, with regard to effectiveness, safety, price-quality ratios and other (medical scientific) advantages, often in comparison with similar products and the competition;

  • Performing market analyses for the purpose of successful product and market development;

  • Carrying out and interpreting competition analyses to strengthen and position products in the market;

  • Developing and providing product training courses;

  • Responsible for product management for this product line.

  • Active cooperation with colleagues within the company (Product Management/Sales/Marketing/Service).

  • Co-conceive, set-up and execute medical, marketing and sales projects to increase market share and customer satisfaction.

  • Daily support and assistance of customers regarding product related questions.

  • Identifying and communicating emerging trends of customers, products, markets and competitors.

  • Visiting (international) trade fairs, seminars and conferences to support sales and to obtain information on products, markets and competitors.

  • General management, compiling databases and preparing reports.

  • Performs other duties as assigned.

Skills you will need:

  • Master degree in Life Science is preferred (Cell or Molecular Biology), Bachelor's Degree is required.

  • Minimum of 3 years of sales experience is required.

  • Experience with cell culture is highly preferred.

  • Experience with live cell metabolic analyzers is recommended;

  • Up to 50% travel required.

TO ALL RECRUITMENT AGENCIES: PHC does not accept unsolicited third-party resumes.

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.