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Siemens Technical Account Manager - Medical Device - 285243 in Massachusetts

Technical Account Manager – USA (Siemens PLM Software, DISW)

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here:

Position Overview – Technical Account Manager

  • Engage with MajorAccounts to gather business and technical requirements, determine businessneeds and architect appropriate solutions within the Product LifecycleManagement domain focused on Digitalization of the customers enterprise

  • Work with AccountOrchestrators to develop and execute strategic plans to penetrate and expandSiemens solutions with Major Accounts and communicate these plans to anddevelop support from critical stake holders in the Siemens organization

  • Lead technical campaignscoordinating Siemens and partnering resources to win new business including thedevelopment and delivery of presentations, demonstrations, proof of concepts,proposals, as well as conduct business, technology and status reviews

  • Oversee technicalresources in the delivery of Siemens solutions to ensure successful clientadoption setting the stage for future business expansion


  • Establish and build atrusted advisor relationship from both a business and technical perspectivewith major accounts, sales executives, and technical resources

  • Develop a keenunderstanding of the customer’s specific business and technical drivers andmajor initiatives

  • Document the customer’sbusiness structure and product lifecycle processes

  • Gather and advise thecustomer in the definition of high-level business and technical requirements inthe areas of product development, manufacturing and support

  • Provide guidance on thetechnical capabilities and business value of their current and proposed Siemenssolutions

  • Develop a stronghigh-level knowledge of the entire breadth of Siemens' digital enterpriseproduct design and manufacturing portfolio

  • Support account managersand pre-sales resources in defining and executing on sales opportunities

  • Lead the team responseto client requests for information (RFI, etc.), proposals (RFP, RFQ, etc.),demonstrations and proof of concept evaluations

  • Oversee and guide thecustomer in the implementation of appropriate Siemens solutions

  • Setup and coordinateregular client technical and management review boards

  • Manage customertechnical queries and coordinate the resources that respond

  • Record and distributeresults of client meetings and subsequent agreements

  • Maintain a dashboard ofall active customer opportunities with status, effort, maturity, selectioncriteria, business case maturity, etc.

  • Document and share bestpractices and customer success stories across the organization

Minimum Requirements:

*Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

  • Must currently beresiding in the continental USA.

  • Understanding andexperience in working with Data Management in the Medical Devices and/orLifesciences industry

  • 5+ years of designand/or manufacturing methods and processes.

  • 5+ years of new productintroduction, technical consulting or support experience in PLM (ProductLifecycle Management), which includes performing proof of concepts, definingrequirements and scope deployment, as well as being part of the selectionprocess.

  • Must have been a Lead inthe deployment, along with above mentioned hands-on responsibilities.

  • Must have recentexperience leading and managing teams of technical and business consultantsfrom within, and outside of their formal organization

Preferred Knowledge/Skills, Education, andExperience:

• ISO 14971, ISO 13485 and CFR Title 21 Part 11 compliance

• Submissions to regional health authorities

• Consulting experience in Medical Device Development

• Experience in Clinical Trials is preferred

  • Experience in the newproduct introduction (NPI) process deploying complex products to manufacturingand successful medical device commercialization

  • Understanding insoftware development practices and Internet of Things

  • BS/BA in a technicalfield, or manufacturing-related discipline

  • MS/MBA in related field

  • Proven record of abilityto present technology solutions in front of groups while incorporating specificselling techniques.

  • Proven record of abilityto generate, present and defend business value justification in front of groupswhile incorporating specific selling techniques.

Siemens Industry Software Inc. is a technologysupplier to the United States Federal Government. Recently The White House issued an ExecutiveOrder requiring most federal workers, contractors and subcontractors who dobusiness with the government to get vaccinated against COVID-19 unlessgranted an accommodation due to a disability or sincerely held religious beliefor practice. TheCompany has decided to pause enforcement of the vaccine mandate for the timebeing while the issue is addressed by the courts. We will be monitoring the situationclosely and may lift the pause if required to do so in order to be incompliance with federal law. If this pause is lifted you will be expectedto be vaccinated against COVID-19.


Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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