CVS Health Sr Technical Advisor Digital Product in Massachusetts
The Senior Technical Advisor Digital Product is responsible for developing digital products, and driving new product capabilities from concept to successful delivery and adoption of Loyalty and Personalization for the front store retail business.The expectation is that the leader in this role can translate business needs into innovative solutions, can work closely with our business team and other key business partners to create a product vision, understand and help identify business value, understand required use cases and capabilities, and translate these into product requirements. Product managers play a critical role in creating alignment between engineering teams and stakeholders.Create a market-leading customer experience - Drive the definition, development and deployment of best-in-class capabilities that substantially enhance the consumer experience and address CVS’ strategic and financial objectives.Collaborate with technical teams to drive execution – Partner with project teams, vendors, development, analytics, systems specialists and other technical resources in this hands-on role driving products from inception to implementationBuild and communicate the vision - This role will have high level exposure and require superior communication and presentation skills to deliver insights to stakeholders and team members, including executives.Help drive our digital strategy - Conduct product and competitive research to help shape long and short term strategy while providing quick and clear value add to the business.Successful candidates are expected to have strong background in managing technical products and be able to manage teams as well as contribute independently. Experience with data analysis and managing data assets is preferred.
Minimum of 8-10 years of experience in product development or software engineering in a retail, healthcare, digital or regulated business setting (ideally using agile development methods to create/implement CRM, ESP, marketing cloud, or other personalization technology) with experience working on databases and cloud computing a plus.Agile experience
• Experience in product development/management within a digital setting (ideally using agile development methods). • Experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment. • Experience in project management including managing multiple projects in various phases, and balancing strategic thinking with tactical execution tasks. • Experience using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations.• Experience with SQL is a plus but not required.• Experience with databases, cloud computing, and machine learning a plus but not required.• Experience in strategy consulting a plus but not required.
BACHELOR OR WORK EQUIVALENT
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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