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RedHat Associate Lab Engineer Internship in Massachusetts

Job summary

The Red Hat Products and Technologies (PnT) ExD Infrastructure Platform team is looking for an Associate Lab Engineer Intern to join us. In this role, you will get an opportunity to work with new hardware as part of an established team as we evolve a development environment to integrate new testing methodologies. Your main areas of responsibility will include receiving hardware from the shipping dock, checking it against established receiving procedures, upgrading firmware in a Red Hat engineering facility under the guidance of experienced administrators, and performing asset management data entries within the inventory system. As an Associate Lab Engineer Intern, you should ideally have good system administration skills, but this is an entry level opportunity for someone eager to develop their career as a Lab Engineer. This role is ideal for anyone interested in Linux or open source, who has previously performed operating system installs, a CPU or memory upgrade, and flashed their own firmware.

Primary job responsibilities

  • Receive, check in, and rack and stack servers

  • Troubleshoot technical issues

  • Respond to engineering requests through the ticketing system

  • Maintain and administer hardware, including configuration changes and firmware upgrades

  • Perform other administrative work related to labs

  • Decommission and eWaste hardware

Required skills

  • Prior experience in computer operations, system administration, or a closely related area

  • Basic knowledge of or experience with Linux or UNIX

  • Ability to lift, carry, squat, and bend; must be able to lift up to 50 pounds of equipment

  • Motivated to advance in the information technology profession, with excellent troubleshooting skills

  • Good work ethic and an ability to learn and quickly grasp technical concepts

  • Good interpersonal communication skills and capable of explaining simple procedures verbally and in writing

  • Excellent verbal and written customer service skills

  • Detail oriented and thorough when following procedures, as well as able to follow verbal and written instructions

  • Degree or certificate in computer science or a technology-related field is a plus


About Red Hat

Red Hat ( is the world’s leading provider of enterpriseopen source ( software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Posting Location : Location Remote US MA

Posting date 2 months ago (12/18/2020 9:52 AM)

Job ID 83093

Category Software Engineering