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TJX Manager of Global Supplier Relationship Management - Hybrid in Marlborough, Massachusetts

Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career

The Global Manager of Supplier Relationship Management (SRM) is a champion who continually leads, promotes, and evolves TJX’s Non-Merchandise SRM program. This program leader influences and coaches Global Sourcing & Procurement (GS&P) category managers to drive effective SRM approaches with business partners and suppliers. The role is accountable for the overall GS&P SRM program and is responsible for establishing tools, processes, and approaches to mitigate/monitor supplier risks, drive supplier performance, and increase supplier capabilities. This a hybrid position which requires 2 days per week on-site in any of our global offices located in Marlborough, MA USA, Watford UK, or Mississauga, ON Canada.

What You Will Do:

  • Globally responsible for the strategic vision, planning, design, and implementation of the TJX non-merchandise Supplier Relationship Management (SRM) Program.

  • Articulate the strategic vision and value proposition to promote the SRM program at every touch point in interactions with category managers, business partners and suppliers.

  • Manage, share, and promote SRM vision, continuous improvement approach, framework, tools, and resources, including strategies, playbooks, third party solutions, templates, and benchmark samples.

  • Routinely review all processes, play book and tools to ensure continuous improvement and alignment to the SRM vision

  • Monitor SRM industry benchmarks and recommend how to apply in a sustainable way in the TJX environment.

  • Partner with GS&P category managers to segment TJX suppliers according to category strategies and ensure new suppliers are segmented on an on-going basis.

  • Collaborate with GS&P category managers and functional business partners to advise on SRM approaches and relationship strategy, and onboard strategic and critical suppliers into the program.

  • Recommend tools and approaches as requested for business partners to self-assess and monitor suppliers.

  • Build a SRM community of practice and training curriculum to teach and share best practices.

  • Measure monitor and report on program activities and results such as program adoption as well as supplier risk, performance, and capabilities expansion.

  • Facilitate feedback loops among GS&P, functional business partners and suppliers.

  • Collaborate with TJX Corporate Risk leaders to align GS&P SRM Program risk goals, objectives, scope, systems, tools and measures with non-merchandise supplier risk goals and objectives.

  • Manage the SRM Program’s global communication plans and materials, including presentations, reports, and marketing collateral.

  • Train new team members on the SRM Program, tools, and resources.

    Who We Are Looking For: You

  • Well-developed knowledge of SRM strategies and standards

  • Validated knowledge of strategic sourcing, procurement methodology and ethics

  • Strong organizational and project management skills to drive successful change and adoption

  • Able to influence to build trusting relationships and achieve jointly agreed objectives

  • Consistently seeks new perspectives to move beyond obstacles

  • Applies change management skills and uses agile thinking to lead through complexity and ambiguity

  • Adapts style and thinking to meet various team and business partners’ needs

  • Understands how to analyze financial statements to assess risks

  • Strong presentation skills, with experience presenting information to leaders and using data to tell a story

  • Comfort identifying, implementing, and managing business metrics

  • 7+ years strategic sourcing, procurement or global program management experience

  • 3+ years global supplier relationship management experience

    We care about our culture, but we also prioritize your needs!

  • Competitive Pay

  • Hybrid Work Environment

  • Weekly paychecks

  • Paid time away

  • Programs to support environment and corporate responsibility

  • TAAP – TJX Associate Assistance Programs

  • Associate Discount

  • Career Development Opportunity

  • Be a part of an inclusive team

    Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

    Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required by law.

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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