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House of Blues Ancillary Revenue Manager- Xfinity Center in Mansfield, Massachusetts

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

The Ancillary Revenue Manager will provide input, analysis and oversee the sale of upgrades/upsells and merchandise offered to our guests to enhance the concert experience while visiting our venue.

Job Functions:

  • Responsible for the consistent guidelines and sales of Premier Parking, Lawn Chair Rentals, Reserved Lawn, Fast Lane, Club Entrance upgrades, Future Ticket Sales, Live Nation blanket sales, Live Nation merchandise sales, and other upsell revenue.

  • Responsible for ordering and maintaining merchandise inventory and lawn chairs throughout the concert season.

  • Establishes strategic plan for staffing sales positions and scheduling at the venue including pre-show, day of show and post show teams.

  • Communicate with management about promotions, day of show events, staffing plans, and pricing plans.

  • Provide support for ancillary teams during shows. and assist venue in upselling of events, merchandise and services as needed.

  • Establish strategy for lawn chair sales and inventory including presales, special events and day of show sales.

  • Responsible for securing and balancing large amounts of cash.

  • Provide input on marketing of upsell and merchandise products, pricing, and revenue management of these items for all concert events.

  • Responsible for discussing pricing strategies and reporting earnings for each show. The Ancillary Revenue manager will converse with the General Manager on best practices as shows play off.

  • Encouraged to create new revenue streams for the venue.


  • Must be at least 18 years of age

  • Working knowledge of computers (Windows) environment, spreadsheet, databases, word processing and guest relations

  • Skilled in interpersonal communications, organizational concepts and financial knowledge.

  • Ability to delegate, follow up, relate to staff and guests and clients in a positive effective manner.

  • Ability to walk and stand for long period of time.

  • Ability to lift and carry objects up to 25 pounds.

  • Flexible Schedule (days/nights, weekends).

If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.