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Aerotek Customer Service Representative in Lynn, Massachusetts

Description:

Top 5 Must Haves:

  1. Reliability/ Good attendance and 100% commitment.

  2. 1+ years' customer service experience (doesn't have to be in an office setting)

  3. Basic Computer skills- Navigates Windows Efficiently

  4. Flexibility in work schedule for when things change down the road (after 6 months)

  5. Intangibles: Organizational skills, Attention to Detail, Responsiveness, Deadline driven, Professionalism, punctuality, etc.

Candidates will be handling customers all day, assisting them getting set up with accounts, passwords, logging personal information, etc. The project is very repetitive and easy to be trained on but we are looking for someone who is Customer Service focused long-term and reliable.

Skills:

Customer service, Customer support, Microsoft office, Call center, Inbound call, Data entry

Top Skills Details:

Top 3 Must Have's:

-Needs to be able to communicate and hold a conversation

-Basic Computer Skills (excel, word, outlook)- Able to navigate Windows

-Reliability; Posses great attendance weekly (40 hours)

Additional Skills & Qualifications:

Looking for people who are very vocal and can communicate well. Able to make decisions independently. Someone who comes in and asks a ton of good questions during training.

Looking for an upbeat, Customer Service Generalist. You will be handling customers all day, assisting them getting set up with accounts, passwords, logging personal information, etc. Receiving 75 phone calls a day; all incoming calls. Training is first 3-4 of the role until up and running. .

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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