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Unitil Meter Technician 3rd Class in Lunenburg, Massachusetts

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note: Benefit offerings may differ between union and non-union employee groups

Position Purpose:

This position is established to prepare an employee to progress within the department to the position of Meter Technician 2nd Class. Provides prompt, courteous and professional service to our customers by installing, testing and maintaining metering systems consistent with Company policies and management objectives. This position falls under the Department of Transportation drug testing requirements. Prior to advancement, the employee shall be required to successfully complete a training program to demonstrate proper working techniques and practices in accordance with U.W.U.A./B.U.W. Agreement, Local #B340.

Principal Accountabilities:

End Results

Correctly read, connect, disconnect, remove and install all single phase and network self contained watt-hour meters and residential gas meters.

Learn the understanding and ability to perform the proper programming of (AMI) automatic meter infrastructure meters and (AMR) automatic meter reader devices.

Perform shop testing of all electric meters, including data entry of test results into the CIS and the AMI systems. Learn to perform the field testing of single phase self-contained meters.

Learn and progress in the performance of gas and electric meter work orders including systematic replacements and credit lock outs. This position requires good customer relations and knowledge of company equipment in the field. This includes contacting the customer through the use of the company provided cell phone to communicate projected time of arrival for customer requested call-ahead appointments. Accurate documentation is required to ensure proper billing to our customers.

Perform proper procedures for detecting, locating, and making sure the customer premises are safe from gas leaks.

Learn company computer based metering programs such as FCS, MV90, CIS, AMI and MDS

Must obtain the gas Operator Qualification (O.Q.) requirements associated with the position



Adaptability & Flexibility

The ability to effectively manage multiple demands, shifting priorities, and changing situations; willingness and openness to change. Adapts responses and tactics to fit fluid circumstances; turns past mistakes to good use; knows when to abandon an established plan or goal for a better one; recognizes the value of differing opinions; displays flexibility in interpreting events. Adapts easily to change; sees the benefits of differing opinions and adapts one’s own position when needed.

Customer Focus

The ability to deal with customers effectively and in a pleasant, business-like manner.

Maturity & Judgment

The ability to behave in a responsible, disciplined and ethical manner and to exercise good judgment when faced with a task or challenge.


  • Associates Degree in Electronics Technology or company acknowledged equivalent.

  • Strong communication, organizational and interpersonal skills.

  • Maintain a valid license based on the requirements of the Commonwealth of Massachusetts and/or the State where the employee resides.

  • Learn the company Safety Rules and Company Policies and procedures. Become familiar with the Company’s Tariff and the DPU rules and regulations for electric and gas service.

  • Be available to respond to overtime work, trouble calls, and system emergencies as requested.

  • Reside within a specified geographical area as defined by the collective bargaining agreement.

  • Will be drug tested under the PHMSA drug pool


HOURS: Hours shall be Monday through Friday, 7:00 a.m. to 3:00 p.m.

WAGE: Ultimate rate - $38.90 per hour, for a 40 hour week. Overtime rates in accordance with UWUA Agreement, Local #B340.

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last updated: 05/13/2024