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CBRE Senior Client Strategy Consulting Manager, Remote in Lowell, Massachusetts

Senior Client Strategy Consulting Manager, Remote

Job ID

23359

Posted

01-Jul-2021

Service line

GWS Segment

Role type

Full-time

Location(s)

Remote - US - Remote - US - United States of America

JOB SUMMARY

The purpose of this position is to manage and support the achievement of diverse and complex strategic goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Implements and maintains key processes to be followed by the function and defines portfolio management priorities for site, area and function planning, and other strategic activities for specific engagements and clients as required.

Partners with owners/managers of databases containing supply (lease administration and portfolio reports), demand (occupancy) and cost (operating expense) information. Develops comprehensive management models to support strategic consulting efforts and assignments.

Supports the management and achievement of financial, operational and other measures established for the client or specific engagements as reported in defined deliverables and KPI's (Key Performance Indicators) established for line of business clients.

Develops and refines building, state and segment reports as required. Distributes reports as defined by the client for the specific account or engagement.

Collaborates with CBRE team members and client to develop real estate plans and implement strategies for achieving savings and cost avoidance goals as required by the client or specific engagement.

May conduct interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.

May develop benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.

Prepares and presents deliverables in oral, written, and visual formats relative to client strategy, industry benchmarks and best practices, and other topics as required.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

May provide formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university. Masters degree or MBA preferred. 5+ years corporate real estate experience with emphasis on Strategic Planning, Occupancy Planning, Project Management and Transaction Management;

CERTIFICATES and/or LICENSES

Real estate license (where required by state law)

Professional certification, professional designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate is desirable.

COMMUNICATION SKILLS

Excellent written and verbal communication skills are required.

  • Provide efficient, timely, reliable and courteous service to clients and team members.

  • Respond effectively to sensitive issues.

  • Write reports, manuals, speeches and articles using distinctive style.

  • Make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.

  • Motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and ABILITIES

Advanced use of Microsoft Office Suite Products is mandatory. Knowledge of real estate-specific software solutions like CoStar, FM.Systems, Serraview or data analytics platforms like Tableau and SmartSheets is a plus.

Highly collaborative in a team environment. Capable of working in a flexible, fast-paced manner as client needs are identified.

Demonstrated leadership and management skills.

Proven record of providing excellent internal and external customer service. Recommended by supervisor and peers as an asset to the organization.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.

Compensation & Benefits For This Position

  • Base salary ranges between $90,000-$110,000

  • Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance

  • 401(k) Plan

  • Paid time off, parental leave, and holidays are available as established by Company policy.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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