Massachusetts Green Jobs

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Here at UKG, our Engineering, Product, Innovation, and Cloud teams (or EPIC), are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. With a passion for excellence, EPIC continuously pushes boundaries and strives to make a real impact in the world.

We are seeking a Principal Product Manager to fill a critical role, requiring extensive subject matter expertise to own complex platform products. You will be considered the go-to person internally in this area, to innovate and develop offerings/solutions for unique and complex issues. You will lead large initiatives with substantial risk, visibility, and complexity, developing the strategy as well as responsibility for the execution of the product roadmap with minimal guidance, all while influencing key decision-makers within the sub-function.

Key Responsibilities

Product Strategy and Roadmap:

Expert in multiple domain areas across the product portfolio.

Define strategy to ensure successful product delivery in one or many domains.

Define corresponding roadmap with Parent Features focused on value and break Parent Features down to Features/Epics and User Stories, that articulate how we drive incremental value over time.

Cross-Functional Team Leadership

Work closely with engineering counterparts to create roadmaps based on capacity, come up with creative solutions to problems often thinking beyond their designated sub-stream, and make joint commitments on deliverables.

Continuously work the roadmap to meet Parent Feature level commitments.

Update management on progress toward commitments and escalate risks to the roadmap.

Adaptability And Management

Proactively manage shifts and changes necessary to meet commitments, make recommendations to management when additional guidance is needed.

Comfortable with the unknown and counsels more junior PMs on the skills to pivot and shift as demands of the business and/or market change necessitating changes to the roadmap.

Customer And Leadership Engagement

Has frequent conversations with customers to understand their challenges and uncover problems to be solved.

Act as a trusted advisor to leadership, customers, and cross-functional groups.

Articulate the value of solutions and understand how this impacts UKG bottom line through revenue, CSAT, etc.

Complex Issue Resolution And Process Improvement

Anticipate potential issues or problems, anticipate potential objections and influences the direction of conversations to get to effective outcomes.

Solve complex issues by identifying or developing innovative solutions that may set a precedent.

Participates in the evolution of processes and procedures to continue to improve organizational effectiveness.

Able to drive solutions through influence without authority.

Independently conduct market research, customer analysis, feature proposals, and story breakdown and writing as needed for execution.

• 8 to 12 years of previous product management experience.

• Experience in product integrations, workflow, Developer tools, technology/products is desired.

• Demonstrated ability to gather and translate market feedback into successful product initiatives and revenue growth

• Experience working closely with development teams and demonstrated strong technical acumen.

• Experience working collaboratively across functional boundaries and across multiple organizational levels to drive to results.

Preferred skills:

• Strong communication and proven presentation skills

• Strong analytical, problem-solving, and strategic thinking skills.

• Able to interact at all organizational levels

• Being onsite 3 days per week in the Lowell MA office is required. Local candidates preferred.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer   

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.     

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)      

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)     

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .  

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . 

The pay range for this position is $137,900.00 to $198,250.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)   

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.