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UKG (Ultimate Kronos Group) Mgr. Compliance Operations in Lowell, Massachusetts

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Corporate Compliance Manager

UKG is looking for a talented manager level individual eager to help enhance and expand UKG’s Compliance Program residing within the Enterprise Risk and Compliance group. You will manage business-critical work across a range of topics that will broaden your skills as you help advance the overall program goals.

The Corporate Compliance Manager will be responsible for overseeing the development, implementation, and management of the growing Corporate Compliance Program. This role requires a strategic thinker with a strong understanding of regulatory requirements and the ability to create and deploy effective compliance program initiatives and communications.

Under your direct leadership, the team will be responsible for supporting and enhancing existing compliance programs as well as implementing new solutions that enable an exceptional employee experience. Working in conjunction with other Enterprise Risk and Compliance Teams you will be accountable for the delivery of high quality, scalable end-to-end programs that support the company’s strategic goals.

The position demands an organized, action-oriented team player with the ability to prioritize daily work and support multiple initiatives simultaneously.

In this role you will be responsible for the following:

  • Essential Functions: Work with Risk and Compliance leadership to develop, enhance, and manage the execution of the operational aspects of UKG’s corporate compliance program, including:

  • Managing a team of 4-6 Compliance Analysts.

  • UKG compliance policies, including program expansion (and automation where appropriate) and coordination with key stakeholders as appropriate (including collaboration and consultation with UKG lawyers as needed)

  • UKG compliance training programs, including the creation of modern and engaging content that reflects the Company’s values and culture; tasks may include content development, translation vendor management and coordination with appropriate learning organizations for training deployment

  • UKG compliance awareness programs that modernize and simplify employee expectations and promote compliance as an everyday event

  • UKG compliance audit support – provide assistance as required to support internal and external audit requirements

  • UKG compliance support (Customers, Vendors, Partners) – operationalize and standardize the process for responding to both internal/external requests in addition to answering and/or gathering documentation to address such requests.

  • Support and contribute to the evolution of the Third-Party Risk Management program and diligence requirements

  • Oversee the compliance transactional management requirements channelled via ServiceNow, and the Compliance Officer Inboxes

  • Participate in and contribute to the compliance program maturity efforts leveraging documented gap assessment outcomes and prioritization analysis

  • Support and oversee the business-critical requirements associated with the legal group integration efforts post-acquisition of a new company

  • Case management of the UKG helpline function.

  • Vendor management oversight related to multiple vendors that support the training, helpline, and Third-Party risk functions

  • Ensure proper record-keeping and documentation of compliance activities and reports while enhancing the current data driven decision making processes and metrics programs.

  • Manage and enhance the Corporate Compliance Roadmap and strategic goals, while also ensuring alignment to the broader Enterprise Risk, Product Compliance and Corporate Compliance Roadmap.

  • Utilize industry experience and knowledge to provide expertise and support to ensure company remains in compliance with applicable regulations, including evolving data privacy, AI, whistleblower, anti-harassment, and anti-corruption regulations. Actively support and contribute to the legal department Regulation Tracker tool to ensure accuracy and accountability.

  • Proactively identify, recommend, and implement operational improvements to gain efficiencies and improve service delivery.

  • Serve as an internal compliance consultant to provide subject matter expertise, guidance, and support to business process owners and stakeholders.

  • Perform additional duties and projects as assigned by management.

Knowledge, Skills, and Abilities

  • BS/BA degree in Law, Business Administration, related field, or equivalent experience.

  • CCEP, CRCM, CISA, CISSP, CRISC, or similar risk management, compliance, or information security certification is preferred.

  • Proven experience in compliance and risk management, with experience of 5 – 7 years in the field. Demonstrated strengths in leadership, and experience managing operational teams

  • Proficiency in using compliance management software and e-learning platforms. Ability to master new technology tools as needed.

  • Experience with GRC tools highly desired.

  • Demonstrated experience with audit frameworks is desirable, including SSAE 18 SOC 1, AT101 SOC 2 or ISO27001/17/18, NIST and /or experience supporting regulatory and compliance programs in organizations with global operations.

  • Strong interpersonal and relationship building skills

  • Strong organizational, multi-tasking, and problem-solving skills, including the ability to deliver to a variety of audiences

  • Excellent written and verbal communication skills

  • Strong communication and customer focus is required.

  • Ability to work effectively with minimal direction for feedback but aware enough to know when to ask questions

  • Self-motivated and driven to exceed goals

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $112,300 to $161,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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