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Rapid Micro Biosystems Global Sr. Technical Field Trainer in Lexington, Massachusetts

The Global Sr. Technical Field Trainer is responsible for training Field Service Engineers and Validation Specialist in installing, executing validation and qualification tests, and maintaining Growth Direct systems to meet/exceed customer expectations. This position requires advanced technical training, problem-solving, and communications skills. Technical training experiences with medical devices within the Life Science and Biotech industry is preferred.

PRIMARY DUTIES:

  • Deliver new hire training and continuing development training programs for field service and validation RMB engineers and specialists.

  • Support the timely and effective onboarding of newly hired field team members.

  • Partner with field operating, software, and microbiology leaders to develop training programs and assessments for new hire job readiness, existing employee skill enhancement, performance improvement, and career development, etc.

  • Work cross-functionally with new/existing employees and field leadership to evaluate training effectiveness, identify and incorporate continuous improvement opportunities

  • Assessing and reporting new hire competency development progress and on-the-job readiness.

    WORKING KNOWLEDGE AND EXPERIENCE:

  • Experience working with mechanical systems consisting of pneumatic and servo-controlled mechanisms.

  • Experience working directly on software-controlled instruments.

  • Demonstrated experience working in ISO or GMP-controlled environments in the life science field.

  • Acquired knowledge of computer networking.

  • Previous experience having worked as a field engineer and understanding of appropriate and professional customer handling are required.

  • Experience and competence in a range of microbiological methods

  • Knowledge of GxPs

  • Knowledge of 21 CFR Part 11 and Annex 11

    CORE SKILLS:

  • Technical training skill

  • In-person, virtual and virtual reality classroom management

  • Adult learning and instructional design development experience

  • Training assessment and documentation

  • Coaching experience

  • Excellent communications skills

  • People management experience a plus

  • Demonstrated ability to read, comprehend, and interpret scientifically written documentation, including organizational and instrument procedures, and those from the customer/regulatory agencies.

  • Expertise in decision-making as related to prioritizing schedule, making travel choices, and recognizing when to escalate issues to management.

  • Computer/Microsoft Office proficiency, especially in Outlook, Excel

    EDUCATIONAL AND OTHER REQUIREMENTS:

  • Technical degree or equivalent military experience, bachelor’s degree preferred.

  • A minimum of 3 years of corporate or military training experience

  • 50 % travel requirement between our training sites in Lowell, MA and Munich, Germany.

  • Must have a valid driver’s license and passport

    SPECIAL NOTICE: How do we protect our employees from COVID-19?

    Our Lowell facility is fully CDC compliant and as well we follow the State of Massachusetts and local guidelines. At Rapid Micro Biosystems employee health & safety is our top priority. We have implemented and maintain precautions to prevent the spread of COVID-19 at our facility. We provide masks, appropriate PPE gear, and hand sanitizer to all essential employees who must report to work. Before entering the facility, employees have their temperatures checked. In addition, we take great care that all frequently touched surface areas are sanitized throughout the day, as well our facility is fully cleaned daily.

    About:

    Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products.

    The company’s Growth Direct™—the first and only growth-based system to automate rapid compendial QC Micro testing—ensures data integrity, compliance, and operational efficiencies driven by rapid methods and automation.

    Rapid Micro Biosystems is dedicated to providing groundbreaking technology and products to support companies in their journey to achieve greater reliability, efficiency, and better predictability, ultimately providing higher quality products for improved patient outcomes.

    Rapid Micro Biosystems is headquartered in Lowell, Massachusetts, with operations in Lowell and Freising, Germany.

    Equal Opportunity:

    Rapid Micro Biosystems is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Rapid Micro Biosystems discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

    Please no phone calls or agencies please.

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