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Robert Half International Customer Service Representative in Leeds, Massachusetts

Description

Seeking Customer Service Representatives!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary-to-full-time Customer Service Representative position in Leeds, Massachusetts could be perfect for you!

Key responsibilities

  • Receive and place telephone calls

  • Manage the fielding and sending of important written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

Requirements

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Strong customer service and office administrative skills

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent verbal, written, and social skills

  • Customer service experience

  • Ability to recognize, evaluate, and resolve problems effectively

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Proficiency with Microsoft office applications

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $14.00 / Hourly

Location: Leeds, MA

Date Posted: October 9, 2019

Employment Type: Temporary

Job Reference: 02150-0011205639

Staffing Area: OfficeTeam

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