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American States Utility Services Utility Manager (1MA.23) in JOINT BASE CAPE COD, Massachusetts

" aria-level="2">Position Description

Utility Manager (1MA.23)


Job Code 1MA.23

Pay range $117,397 / $167,686 / $217,9777

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Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.

We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.

Serving those who serve®

United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.


The Utility Manager assigned to this position is a key member of the management team and reports to the Vice President of Operations, or Director (based on location). The incumbent oversees all aspects of Subsidiary operations.


  • Responsible for overall management of all aspects of the water and wastewater contract at respective subsidiary location

  • Directly responsible for operation and maintenance of the water and wastewater systems as well as oversight of all sub-contractors, consultants and vendors

  • Develops and implements policies and procedures, and activity reporting systems to ensure efficient and effective service levels as well as compliance with all contractual requirements

  • Provides direct and indirect guidance to the Operations Superintendents, Environmental Health & Safety Supervisor, Project Coordinators, Project Team Leaders, Subcontract Administrator, Administrative support and others, including third-party support, in all areas of operations

  • Responsible for the preparation and updates of System Operation Plans, Quality Management Plans, Computerized Maintenance Management Plans, Emergency Preparedness and Response Plans, as well as other ASUS standardized processes and procedures

  • Ensures open, clear and direct communications for all support services provided by ASUS, the General Office and others

  • Responsible for input for the timely reporting of all required deliverables to ASUS and services provided by the General Office

  • Ensures proper assistance and support are given to customer service related functions and is responsible for timely resolution of all customer service issues

  • Responsible for the timely updating of the 5-year capital plans

  • Responsible for asset management, planning and preparation of capital and operating budgets

  • Responsible for integrating new or modified water supply, treatment facilities and wastewater facilities, including lift-stations into operations, and ensuring operating manuals / directives are drafted for each facility

  • Participates on industry-related committees (e.g. AWWA and WEF), and in community outreach programs related to utility activities

  • Ensures effective communication, coordination and interaction with government Contracting Office (KO), Contracting Officers Representative (COR), government stakeholders, local personnel, applicable regulatory authorities and corporate management

  • Ensures the timely completion of subsidiary goals and objectives, in addition to senior management / manager goals and objectives

  • Performs other related duties as assigned


    The Utility Manager has leadership responsibility and accountability in overseeing the daily operations and maintenance of the utility system. This includes strong interpersonal skills, including the development and management of budgets. The Utility Manager is accountable for operating and maintaining the operations in compliance with the appropriate environmental, health, and safety regulations, to include, responsibilities for establishing and maintaining effective working relationship with the customer, and the public to ensure that a positive image is maintained.


  • Bachelor’s Degree in Civil Engineering or Business, and a minimum of ten (10) years of progressive experience in water and/or wastewater systems operations; to include budgeting, planning, financial reporting and community relations or twelve (12) years of demonstrated experience as described above

  • Must possess and maintain a valid driver’s license issued by the state where employed

  • Successful candidates must pass background checks which include the National Agency Check (NAC)


    Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.


    The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

    The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

    NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.