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American States Utility Services Superintendent (4MA.23) in JOINT BASE CAPE COD, Massachusetts

" aria-level="2">Position Description

Superintendent (4MA.23)


Job Code 4MA.23

Pay range $88,565 / $119,633 / $150,702

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Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.

We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.

Serving those who serve®

United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.


The Superintendent position is a key member of the management team and reports to the Utility Manager. The incumbent is accountable and responsible for the maintenance and operation of water supply and distribution systems as well as the wastewater collection systems and treatment equipment. The Superintendent also performs routine to complex technical and administrative assignments, including the supervision of water and wastewater collection systems personnel , preparing work plans, assuring quality control, managing and tracking cost, ensuring safety programs and practices and maintaining good working relations among the team.


  • Serves as the supervisor of operations for the water and wastewater system.

  • Oversees the operations and maintenance of the water distribution system and water supply facilities, including, but not limited to, main lines, valves, service lines, hydrants, wells, pumps, purification equipment, treatment facilities, reservoirs, motor control centers, automatic control valves and meters of all types. Oversees the operations and maintenance of the wastewater collection system, including, but not limited to, lift stations, collection lines, manholes, cleanouts, laterals, applicable grease traps, cleaning and camera inspection/logging of collection systems, motor control centers, treatment facilities and maintenance of all equipment.

  • Coordinates and schedules the daily operations of water supply and distribution and wastewater personnel.

  • Ensures proper system pressures and disinfectant residuals are maintained throughout the distribution systems.

  • Using company specified CMMS software, develops and implements preventive maintenance programs for various water and wastewater facilities and equipment.

  • Ensures all water supply/distribution facilities and wastewater facilities, and operations and maintenance programs, comply with applicable Federal, State and local ordinances and regulations.

  • Ensures the safety of all operations by conducting safety meetings and inspections and providing documentation related to all safety issues.

  • Updates and executes water quality monitoring plan and operation plan to ensure compliance of regulatory requirements and achieve subsidiary water quality objectives.

  • Updates and executes System Flushing Program and Cross Connection Control Program. Maintains district databases that may include but not be limited to source water quality database, cross-connection control database, water quality complaint database, etc.

  • Prepares reports for compliance purposes that may include but not limited to State mandated Monthly and Annual Reports, Consumer Confidence Report, Public Health Report, etc.

  • Performs data analysis and prepares exhibits as requested by the Utility Manager.

  • Prepares system maps for sampling and flushing programs.

  • Develops and maintains an effective employee relations plan; supervises and evaluates the performance of assigned personnel.

  • Reviews general work orders, purchase requisitions and invoices related to operational activities for approval and reports any anomalies to the Utility Manager.

  • Supervises the administration of O&M contracts and work performed by outside O&M contractors.

  • Develops and oversees compliance with budgets and participates in development of same.

  • Responds to customer inquiries.

  • Communicates both orally and written, with local officials, company management/ staff, customers, and others.

  • Supervises all subsidiary water and wastewater operations and personnel to ensure the proper execution of water and wastewater service to the customer on a continuous basis, which meets all applicable local, state and federal standards.

  • Maintains customer service at a level that exceeds Customer expectations.

  • Responsible for the supervision of employee relations in a manner which ensures that company goals and objectives are met.

  • Responsible for the implementation of and compliance with the Company’s safety program applicable to operational activities.

  • Responsible for maintaining a positive relationship with all governmental entities within the jurisdictions of the subsidiary.

  • Responsible for fostering Employee Development and ensuring adequate training is provided to achieve appropriate skill levels and proficiency for conducting all operational tasks.

  • Travels as required by subsidiary needs.

  • Mainta ins an “Open Door” policy for employee communication.

  • Performs other duties as assigned.

    The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.


  • High school diploma or equivalent. Associate degree (highly desirable). A college degree may substitute for up to four years of experience in the field.

  • Extensive experience in the management, the operation and the maintenance of water and wastewater, the collection, the treatment, and the disposal facility.

  • Seven years of progressive water industry experience, of which at least four years includes significant, advanced experience in wastewater, water supply and distribution activities.

  • Must possess Water Distribution and Wastewater Collection Licenses required for operation of the systems or have the ability to obtain such certification for systems supervised within 24 months .

  • When subsidiary organizational structure requires, must have a Cross Connection operator license. Ability to support complex projects.

  • Demonstrated effective verbal and written communication skills in the English language.

  • Must possess demonstrated analytical skills.

  • Proficiency in use of computerized office equipment and programs required.

  • Must possess and maintain a valid Driver’s License issued by the state where employed

  • Must take and pass Federal OSHA and or State Mandated Safety training with annual refresher courses as required by the associated regulations for this Position. Such training will be provided by company and compliance is mandatory.

  • Mechanical aptitude is required.


    Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.


    The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

    The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

    NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.