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IQVIA Associate Director, Sales, QualityMetric-PCS in Johnston, Rhode Island

Associate Director, Sales – QualityMetric, an IQVIA Company


IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. QualityMetric is part of the Patient Centered Solutions (PCS) team leading the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients – mostly life science/pharmaceutical companies – through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research. This research is broad and includes qualitative (e.g. interviews, focus groups), quantitative (e.g. clinical outcome assessments (COAs)/patient-reported outcomes (PROS), preference research) and passive (e.g. digital health technology tools) approaches to understand patient, caregiver and healthcare professional experiences and expectations of disease and treatment.

To meet our client expectations and retain the excellent reputation built up over time the team is committed to recruiting, training and supporting driven individuals who have both consulting skills and life science skills that can be applied to research activities. Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions. We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Role & Responsibilities

The QualityMetric (QM) team is looking for an experienced and high-energy Associate Director to support a portfolio of Patient-Reported Outcome based solutions and services. The primary function of this role is to engage, build relationships and sell these PRO solutions/services across a variety of clients in the Life Sciences sectors.

As an Associate Director, Sales within the QualityMetric-PCS team at IQVIA, responsibilities include:

  • Developing and expanding consultative relationships with companies in the biotech / pharma / device sectors

  • Pursuing or generating leads for new product or service opportunities to new or existing clients

  • Implementing a sales plan to drive revenue growth

  • Manage accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support in existing clients

  • Daily outbound calling through established campaigns to prospective customers

  • Consistent attainment of booking, revenue, and profit targets within assigned territory

  • Attainment of daily, weekly, quarterly productivity metrics

  • Establish and expand relationships with customer and repeat stakeholders in the accounts.

  • Maintain well-coordinated internal relationships with key decision makers.

  • Educate prospects on QM’s value proposition and solution portfolio.

  • Development and execution of sales plan as it relates to developing a new book of business / newly assigned territory

  • Directly responsible for closing sales transactions with clients

  • Coordination of resources within sales and other departments to achieve objectives.

  • Maintain and update sales plans, account and opportunity data within company systems as directed

  • Build customer loyalty, provide an excellent experience, achieve retention rates Weekly / Monthly / Quarterly pipeline forecasting

  • Complete administrative work as required

About You

Candidates interested in joining our Patient Centered Solutions team as an Associate Director, Sales should have:


  • Demonstrated consistent track record in exceeding sales targets

  • Demonstrated consistent tenacity and drive to achieve goals

  • Excellent organizational and time management skills, ability to multi-task

  • Excellent verbal and written communication skills

  • Knowledge of computer usage in a web-based environment

  • Demonstrated success with process approached selling

  • Ability to gain executive credibility, understand organizational political dynamics and competitive awareness

  • Strong business planning and organizational skills

  • Solid analytical and technical skills

  • Self-motivated, able to assume responsibility, and work in a professional team environment


  • Bachelor's Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant sales experience.

  • Minimum 3-5+ years of previous tech / software sales experience preferred.

  • Application software sales experience a plus.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role, when annualized, is $108,500.00 - $184,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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