Massachusetts Green Jobs

Provides support to the welcome desk, event support & other daily headquarter operational needs. Provides coverage for the main desk & greets all visitors who enter the building, assisting as needed. Performs clerical support for other departments as needed including confidential administrative & operational tasks. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Provides excellent customer service to all employees & visitors to the property. Serves as first point of security for the main entrance, granting visitors access to the building. Greets all visitors to the facility, & maintains a log book which visitors are required to sign in to upon entering the building. Assigns badges to visitors to be worn while in the building & logs badge numbers. Contacts the appropriate employee who the visitor wishes to see. Answers & redirects incoming calls as necessary. Maintains schedule of meetings, conferences, & events being held throughout the building. Performs minor housekeeping functions at the reception desk & lobby area & other areas as requested, in an effort to maintain a tidy appearance. Accepts or redirects incoming mail or deliveries as needed. Assists with any employee or public safety incidents, including medical, fires, evacuations, or other facility related events. Provides off-hours coverage of security line. Troubleshoots & appropriately escalates issues as required. Performs other related duties as required. QUALIFICATIONS: EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position) Minimum of HS diploma or equivalent Valid Massachusetts Driver\'s License required KNOWLEDGE, SKILLS & ABILITIES: Minimum of six-month customer service or administrative support experience in a professional setting. Ability to multi-task on competing priorities & tracking assignments, while maintaining attention to detail & meeting established deadlines. Requires the ability to exercise discretion, judgment & initiative. Ability to be flexible & poised in a work environment of changing priorities. Must demonstrate initiative, good problem-solving abilities, & excellent communication & organizational skills. Must be able to manage confidential/sensitive information &/or circumstances in an appropriate & professional manner. Proficiency in using Microsoft Office software suite, including Word, Excel, PowerPoint, Outlook, Access etc. Demonstrated proficiency utilizing technology & interest in continuously expanding this knowledge & adapting to new technological advances. COMPETENCIES: Must have cyber security awareness to protect the digital environment, the Bank, & customers. Technology savvy Customer service This is a temporary position.