Dell Sales Operations Manager in Hopkinton, Massachusetts

Sales Operations Manager

Hopkinton, MA

Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Sales Operations Manager!

The Sales Operations Manager is responsible for improving global sales productivity and effectiveness. In this Global role, you will work closely with the Global Open Scale Business Development team in their efforts to make decisions and implement improvements to drive sales results. You will also collaborate closely within the organization (GTM, Finance, and Commercials teams) and outside the organization (Dell EMC Sales, DFS Sales, and IMS) to make decisions and implement improvements to drive sales results. You are responsible for management, administration and implementation of various systems/processes that support the global business development team including dashboards, reporting, business planning, and sales force activity forecasting/tracking. This hands-on global role leads developing, implementing, and managing the sales processes, reports, and strategies that optimize sales functions to meet organizational goals and initiatives. The ideal candidate needs to be sales compatible and combine good sound judgement, robust organizational skills, strong executive presence, and a good financial acumen.

Key Areas of responsibility for this role will include:

  • Pipeline Forecasting

  • Deal Pursuit Governance & Tracking

  • Deal Approval Routing

  • Executive Communication

  • Tools Development and System Support


  1. Bachelor degree, MBA/EMBA preferred.

  2. Min 10 years of working experience within a sales/business operations function

  3. Experience with “As a Service” business models preferred

  4. Team focused attitude

  5. Presentation skills, Strong interpersonal skills, Diagnostic skills.

  6. Excellent verbal and written communication skills.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .