Best Buy Geek Squad In-Home Field Agent for HT Install & Repair - Holyoke, MA in Holyoke, Massachusetts
Geek Squad In-Home Field Agent for HT Install & Repair - Holyoke, MA
001874-USO Southern Boston-Store
As a Geek Squad Home Theater Agent, you will travel via Geekmobile from the precinct to our client’s home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. You’ll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. As one of our Geek Squad Home Theater experts, you’ll be responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geekmobiles in partnership with other Agents.
Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
Provide timely updates to the client and store precincts
Responsibly manage inventory and Geekmobile maintenance
Provide feedback and training to store teams as well as assist in store stock repairs
Support Geek Squad efforts to protect the world, one device at a time
Experience actively using and learning about home theater products
6 months experience delivering, integrating and/or repairing consumer electronic products
1 year experience in a customer service or in-home experience environment
1 year experience in an electronics industry
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Maintain a clean driving record and hold state/local licensing as required
Be able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of a team, with or without accommodation
Be 21 years of age
Address Line 1:
50 Holyoke St
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
Geek Squad, Retail Jobs