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Stanley Black and Decker Shipping Office Assistant in Holliston, Massachusetts

Coordinates the shipping of finished goods. Routes freight; Processes SAP system transactions, Processes ASN’s for customers, maintains documentation. Provides support to the Customer Service Department and other LISTA departments. Provides support to external customers to ensure timely and accurate shipping of the customer’s order. Provides clerical and secretarial support for the Traffic Department. Also assists Purchasing Dept. for MRO and indirect buys and helps expedite orders when needed.

Responsibilities/Essential Functions:

Quality

1. Participates in corporate programs and initiatives.

2. Performs responsibilities to meet requirements of internal and external customers.

3. Performs job responsibilities with attention to on time delivery, quality, and continuous improvement.

4. Bring defective material to attention of supervisor.

5. Produce an outstanding product.

6. Strive for customer satisfaction.

7. Strive for zero escapes.

Freight Routing

1. Checks to ensure that orders are complete. Resolves problems with missing and incomplete shipping instructions.

2. Checks for special customer instructions and follows them as necessary.

3. Chooses carriers based on designated shipping method and customer instructions.

4. Creates bill of lading (BOL) and commercial invoices from Lista orders on the computer. Checks the documents for correct number of pieces and other shipping info.

5 . Creates Post Good Issue transactions for orders in SAP

6. Prepares export documents as necessary.

7. Contacts carriers and schedules pick up. Resolves problems stemming from carrier/LISTA associations.

Documentation

1. Coordinates files of all orders pending to be shipped in an organized manner.

2. Processes ASN’s and other special customer requirements.

Internal & External Customer Support

1. Provides shipping assistance to other departments.

2. Responds to all internal & external customers in an efficient, timely and appropriate manner.

3. Provides secretarial and clerical support for the traffic department.

4. Advises customers on carriers, rates, transit times and makes appropriates shipping arrangements.

5. Assists with calculating freight rates for quotes and with Freight claims filing.

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Shipping Assistant

6. Resolves customer problems regarding shipping.

Material Planning

Review indirect materials (packaging) for ordering as required to ensure no stock outs. Place MRO po’s in SAP or Ariba with suppliers as needed. Cycle count products as required. Handle hardware VMI program (bin system). Create Info Record and Source Lists for new parts in SAP. Help coordinate paperwork on shop floor to ensure completion of orders.

Safety and Housekeeping

1. Conforms to Health and Safety requirements and company policy.

2. Adheres to machine safety guidelines.

3. Wears safety apparel, such as safety shoes, safety glasses, gloves, and back braces, where required.

4. Wears hearing protection, where required.

5. Uses proper lifting techniques to lift up to 35 lbs., anything over 35 pounds with apparatus assistance.

6. Maintains a clean and orderly work area.

Contacts:

Co-Workers, carriers, external customers, Human Resources, Suppliers.

Physical Requirements:

Ability to perform very repetitive movements frequently using the following: telephone, computer,

typewriter, adding machine, copier, fax machine, scale, tape measure, and stapler. Must be able to sit for long periods and be able to move throughout entire facility.

Special Requirements:

Ability to communicate verbally in English is essential. Flexible to accept changes in work assignments to

meet the customer requirements. Regularity of attendance is essential to ensure a high-quality product is

shipped according to customer needs. Highly repetitive movement of hands and body. Must possess excellent communication and interpersonal skills.

Train other as needed.

Knowledge and Experience:

Must have SAP experience with Shipping Logistics

1. High school diploma or equivalent.

2. Ability to perform basic math calculations.

3. Minimum 5-7 years Shipping administration experience, preferably in a manufacturing environment.

4. Microsoft Office required

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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