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Parker Hannifin Corporation Product Support Specialist in HAVERHILL, Massachusetts

Product Support Specialist

Location : HAVERHILL, MA, United States

Job Family : Marketing

Job Type : Regular

Posted : Sep 26, 2023

Job ID : 43512

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Job Description

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Responsible for providing developing strategies to increase Division sales and profits while providing premier customer service to the customers, distributors, and field salespeople. The strategies include product development, competitor and market analysis, training, managing target account programs, strategic pricing and developing target accounts.

  • Supports field sales and distributors as required to drive sales of the product line and maintain Division’s premier customer service position.

  • Complete product line responsibility (product, promotion, pricing, and channel) for a defined portfolio of products.

  • Responsible for developing and implementing product line growth strategies.

  • Monitors competitor products and investigates market needs for innovative products.

  • Owns project management in Winovation and works with Engineering to appropriately prioritize new product development efforts for the product line.

  • Works with Marketing team members to develop/revise sales literature and drive marketing communication needs for product line in support of growth strategies.

  • Develops and performs product line training for field sales, channel, and customers.

  • Maintains high level of applications knowledge by continually improving knowledge and know-how related to a defined portfolio of products.

  • Monitors sales and margin results and tracks and recommends appropriate actions.

  • College degree or equivalent work experience.

  • Minimum 2 - 3 years of experience in division related products.

  • Detail oriented with excellent organizational skills and deadline driven.

  • Excellent P.C. skills with proficiency in Microsoft Excel, Word, PowerPoint, Outlook, etc.

  • Extensive product and application knowledge with the ability to understand, describe or discuss problems of a technical nature.

  • Strong verbal and written communication skills.

  • Ability to travel as required.

  • Must have demonstrated skills in working with customers and distributors.

    The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The

company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can

perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to

describe the general nature of the position.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to


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