Job Information
EOS Hospitality Wequassett Employee LLC Director of People & Culture in Harwich, Massachusetts
The Director of People & Culture is responsible for overseeing the day-to-day HR function on property. This role performs all Human Resources related duties in the following functional areas: recruitment & retention, employment, benefit management, training, recognition, providing counseling, & colleague relations, etc. This role is committed to meeting or exceeding the needs & expectations of our colleagues & adhering to company policies, & state & federal laws & regulations. Essential Job Functions: Knowledge of the principles & practices of Human Resources & state/local employment law. Exercises judgment in evaluating situations & utilizing appropriate resources, thorough knowledge of various Human Resources policies, procedures, federal & state laws, compliance practices, standards, & government regulations. Establishes & maintains excellent relations with employees & property leadership. Partner with leadership on addressing employee relations concerns; & provides resources & an open door to employees. Develops, directs, & oversees overall hotel recruitment & hiring strategy. Coordinates interview process, process applications, manages pre-employment drug screening & job offer process. Directs record-keeping activities & ensures employee records; tracking sheets; & other data is maintained & current. Creates & executes training initiatives & content (including but not limited to: new hire orientation, safety training, standard operating procedures, etc.), partnering with other departments where needed. Responsible for establishing a high-quality culture-driven employee experience, including all stages of the entire employee life cycle: new hire onboarding, employee appreciation & recognition, career development, off-boarding. Working knowledge of payroll processes & business financials, ability to establish & operate within a departmental budget. Establishing annual wage analysis workflows to meet industry standards & remain competitive within industry. Oversee off-boarding process, ensuring compliance with separation documentation & final pay requirements. Primary point of contact for any WC claims, ensuring swift follow-up from carrier, timely communication, OSHA-compliant record-keeping, monitoring of workplace trends & participation in property Loss Prevention committee. Advises General Manager & Corporate Office of employee relations issues. Manages onsite Human Resources teams. Job Requirements: 5 years of Human Resources leadership experience in hospitality is preferred. Ability to establish & maintain effective professional relationships with property leadership, employees, corporate leadership & HR peers within the organization. Excellent organization & communication skills & the ability to communicate effectively with all levels of the business. Ability to exercise good judgment & sound decision making when making business recommendations. Excellent time-management skills & ability to take initiative with minimal supervision. Strong attention to detail & the ability to balance multiple tasks & projects simultaneously, through planning & prioritization. Ability to work as part of a team & as a team leader. Able to present themselves with an uplifting personality as well as presenting a high degree of confidentiality & professionalism at all times. Proficiency communicating in Spanish is a plus Bachelor\'s Degree or equivalent experience in Human Resources, Hospitality, or a related field required. PHR/SPHR certification preferred but not required.