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Sun Chemical Embedded Customer Technical Service Rep - Gardner, MA in Gardner, Massachusetts

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at or connect with us on LinkedIn or Twitter.

This is a direct hire position for an Embedded Customer Technical Service position located in Gardner, MA.

Responsible for identifying the technical needs (products) of assigned customer base and oversight of any technical activities related to the customer(s). This responsibility includes coordination of both laboratory and manufacturing activities. Responsible for the provision of market intelligence related to technical customer needs and competitive activities.

If you decide to join our team, we can offer a rewarding career with on the job training, great compensation, benefits, an engaging, inviting, and warm team culture, while working for the industry leader.


  • HS Diploma or GED

  • Knowledge of MS Office and SAP

  • 5-10 years of industry

  • Customer-facing experience

  • High level of pressroom and printing process

  • Skill set in action item registry and Gantt charts


  • 3-5 years of field CTS

  • Technical Degree (BS)

  • Mastery of Kepner Tregoe methodologies


  • 5-10%

Drug screen and background check are mandatory if you are offered this position.

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.


Job Posting Title: Embedded Customer Technical Service Rep - Gardner, MA

Job ID: 2022-5914

External ID: 198360

Street: 164 Fredette St