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Thermo Fisher Scientific Director, Commercial Operations in Franklin, Massachusetts

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location/Division Specific Information

The Director, Global Commercial Operations reports to the VP Global Commercial for the Chemical Analysis Division (CAD) within the Analytical Instruments Group (AIG) and will be an essential leader in driving revenue growth, sales productivity, commercial efficiency, new market expansion, and transformational commercial initiatives.

How you will make an impact:

She/he will partner with senior leaders of sales and service, marketing, HR, and finance to provide strategic and operational guidance to the Global Commercial team to improve commercial effectiveness. Specifically, the leader owns data, processes, systems/technology, and projects/programs that enable the commercial team to perform at maximum efficiency.

What you will do:

  • Develop and mentor 5 direct reports and total team of 11

  • Leads the strategy and execution of global sales enablement programs across the commercial organization

  • Develops and implements programs/tools that align with internal partners to ultimately drive improved sales productivity and process standardization

She/he will be a key member of the commercial leadership team that takes CAD to the next level of business growth through strong leadership in global sales development, data quality, global pricing analytics, sales operations, global sales enablement strategies and programs to improve sales effectiveness and efficiency across multiple sales channels. These programs will include assessment, development and execution of go to market strategy, design and execution of channel partner management strategy and development, deployment and tracking of global sales training program. The Director will lead a team of software, data, sales training, and business intelligence analysts.

How you will get here:


  • Four-year bachelor's degree, preferably in Finance, Business Administration, Marketing, or Communications, M.B.A. or equivalent business management experience preferred.


  • Minimum of 10 years of sales and/or commercial related experience

  • Outstanding skills including team leadership, thought leadership, and collaboration, and resolving issues

  • Known to work collaboratively in a global business environment and implementing programs in different regions

  • Successful track record of driving large scale change and developing cross-functional roadmaps to execute a strategic vision.

Knowledge, Skills, Abilities

  • Demonstrated success with process orientation and effectiveness.

  • Proven success working in a complex matrix environment, leading a motivated and highly productive team through direct and indirect reporting relationships.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.