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Staples Sr. Product Owner Digital & Community in Framingham, Massachusetts


Staples Retail created the “office superstore” concept, making access to office products affordable and convenient. As the world changes though, so must we and Staples Retail is evolving to meet the modern needs of our customers, finding new and innovative ways to engage customers and grow. To that end, we have commenced a radical transformation, and our new Retail strategy relies on adding value for customers in highly personalized and localized ways, including new ways to assist customers through products, price, education and events. The success of our transformation is critical for assuring the longevity of our business and necessitates the delivery of new digital experiences that will extend and complement our in-store transformation.

What this position is all about:

We are seeking a disciplined Sr. Product Owner that will shape, deliver and maintain a suite of digital products required for enabling our new omni-channel digital experience. This is an opportunity to play a pivotal role in our digital transformation effort reinvigorating the Staples Stores brand and go-to-market position


· End to end ownership of customer facing digital products and their ability to achieve committed business outcomes

· Accountable to provide product vision and direction, establish and continually maintain related roadmaps, release manifests, backlogs, as well as user stories

· Maintain a balance of priorities between business objectives, customer needs, store associate requirements, corporate strategies and market demands

· Diligently lead key agile ceremonies including sprint planning, backlog grooming, standups and retrospectives

· Play an active role in mitigating impediments impacting successful team completion of Release or Sprint Goals

· Collaborate closely with stakeholders across the organization in order to identify and realize opportunities for driving online engagement and sales

· Lead a team of multi-disciplined technical and business resources composed of employees and external partners

· Work closely with digital product owners, our digital design and digital engineering leads to continually align roadmap synergies

· Maintain a strong commitment to meet agreed qualitative and quantitative business unit and corporate objectives

We Offer:

· 401(k) plan, health, dental, vision and life insurance, short-term disability, and many more benefits

· A generous amount of paid time off

· On-site, discounted childcare, fitness center and dry cleaners

· In-store & on-line employee discounts and additional perks (discounts on mobile plans, movie tickets, etc.)


Qualifications (You are….):

· A highly collaborative team player who is comfortable trusting his colleagues and partners

· A self-starter who is familiar and comfortable with all facets of technology enabled product delivery and ongoing product management

· Comfortable leading and facilitating business and technology related discussions at all organizational levels

· A results oriented, accountable leader who is comfortable making product decisions independently, but also savvy enough to know when alignment, visibility and confirmation is required

· A great team leader and a natural coach who always puts the team and its members first

· Well versed in agile delivery methods, and passionate about the disciplined execution of established agile processes

· An excellent listener who is always willing to lend an empathetic ear to customer feedback and needs

· Knowledge of Content Management, eCommerce, Loyalty and Digital Marketing technology platforms an asset

· Highly sensitive to privacy and information security, and their implications on the use of data

· Somebody who has continuously progressed in their career and held similar roles for >5 years in a B2C context

A university graduate who possesses a relevant degree or an equivalent level of real-life experience

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.