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Staples Sr Merchandise Specialist in Framingham, Massachusetts


The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential.

As a Sr Merchandise Specialist this position is an integral component of Staples merchandising team supporting the Category Merchant(s). Staples Shipping and Business Services provides key services to both our small business and consumer customers within our Retail stores and online. Responsible for delivering budgeted metrics to drive profitability for the company, while offering a unique and needed services assortment to customers. This role will be expected to work cross-functionally with home office and field associates to support the daily needs of Staples stores. This position is also responsible for data analysis to drive business optimization and decisions. Candidate must be willing to work a hybrid model.

Key Deliverables:

  • Support Category Merchant(s) in all aspects of the role

  • Create and maintain promotions and promotional calendar

  • Collect and organize service information from vendors

  • Communicate and compile feedback from field teams

  • Work closely with operations and other internal teams to launch new programs

  • Weekly category reporting on trends and ad hoc reports and analysis, as needed

  • Review competitors store and online experiences for new service ideas, notable promotions, and pricing discrepancies

  • Conduct market research, gather industry data, track trends, themes, competitive shopping to assist with service assortment

Get great perks.

  • Generous amount of paid time off and bonus plan

  • Flexible work arrangements, including hybrid work hours

  • 401(k) plan with a company match, full benefits plan and options, and associate resource groups

  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

  • Corporate office includes a café (i.e., coffee, cappuccinos, teas), 24/7 fitness center, convenience store, on-site dry cleaning, Chef Louie’s Cafeteria, and more


Essential skills and experience:

  • Bachelor’s Degree

  • Intermediate to advanced Microsoft excel skills

  • Work independently/cross functionally with many teams both internally/externally

  • Attention to detail, proactive personality, organized, ability to multi-task

  • Ability to work independently and execute across multiple groups

  • Good verbal and written communication skills necessary

  • Leadership mentality

  • Strong financial acumen

Preferred Skills & Experience:

  • Merchandising Experience

  • Retail Store experience a plus

  • Negotiation experience

  • Want to learn more about Staples Visit for information and to learn about our career opportunities.


Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.