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TJX Senior Manager Inclusion and Diversity in Framingham, Massachusetts

Senior Manager Inclusion and Diversity

Brand: TJX Corporate


Framingham, MA, US

Employment Type: Full-Time

Employment Status: Regular

Functional Area: Human Resources

Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Inclusion and diversity have long been a priority at TJX extending to every part of our business, but we recognize that now, more than ever, we need to continue working to do more and be better. We know that action is required to make a difference.

To further support our efforts, we are growing our I&D team to include a newly createdSenior Manager, Inclusion and Diversityto play a leadership role in the next phase of TJX’s Inclusion and Diversity evolution. Specifically, the Senior Manager will implement new strategies and programs so that Inclusion and Diversity is further imbedded in each of TJX’s seven brands and engages all of our almost 300,000 global Associates. The Senior Manager reports to and partners with the Assistant Vice President I&D to assess organizational needs, understand key partners, and develop sustainable I&D solutions. The role works in a highly matrixed environment which requires the capacity to influence and partner across all of our brands and business units.

Primary Responsibilities:

  • Provide expert and strategic I&D direction, coaching and counsel to business and HR partners to ensure achievement of business objectives and I&D initiatives

  • Advise key leaders in HR to integrate I&D across organizational processes and practices

  • Partner with I&D AVP to establish TJX I&D program goals, and help craft and develop programs that will drive progress against established metrics

  • Serve as subject matter expert with Talent Acquisition on diversity sourcing, attraction, and engagement strategies

  • Analyze and present trends in the area of I&D, stay abreast of standard methodologies, and benchmark leading companies and programs

  • Manage measurement and reporting to communicate success and drive improvements

    Additional Responsibilities:

  • Deliver training material or lead the work of internal or external meeting facilitators

  • Conduct needs assessments to craft I&D interventions

  • Provide development, administration and analysis of I&D related surveys and focus groups

  • Cultivate relationships with external vendors as required to deliver I&D solutions to the business

  • Support other projects as required


  • Bachelor's degree or equivalent

  • 7+ years of experience implementing I&D initiatives and/or change management/organizational development

  • Proven experience leading organizational cultural change along with developed coaching and consulting skills preferably in the I&D space

  • Storyteller who can simplify the complex and drive clarity and consensus

  • Subject matter expertise in inclusion, equity and diversity best practices, trends and legal requirements

  • Demonstrated skill building positive relationships, engaging, and influencing partners at all levels within a matrix organization

  • Strong communication and facilitation skills

  • Experience scaling global company-wide programs with multiple partners

  • Experience supporting a matrixed national organization with multiple divisions/locations across the country, global experience a plus

  • Experience with vendor selection and management

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.