Staples Senior Category Merchant in Framingham, Massachusetts
This position is an integral component of the Staples Dotcom and Commercial Sell-Side Merchandising department. The Senior Category Merchant is responsible for delivering budgeted sales, margin, and competitive differentiation for their categories for their respective business unit(s). They will develop, communicate and execute a business strategy inspired by deep customer insight and market data. The SCM is responsible for making day to day decisions around promotional management, site experience, and overall go-to-market plans. The SCM will lead their team, and is expected to develop and train them in merchant fundamentals. They will take a leadership role in accomplishing portfolio-wide objectives and tackling portfolio-wide challenges.
The Senior Category Merchant reports to the DMM and has direct reports at the Project Specialist and Product Specialist level. This position is responsible for two large and strategically important categories: Janitorial Paper and Pack & Ship.
PRIMARY DUTIES AND RESPONSIBILITIES:
Acquire a deep understanding of customer needs through market data and field insight
Develop and execute a go-to-market strategy to achieve budgeted sales and margin goals and deliver an optimal customer experience
Develop, execute, and effectively communicate strategy to the highest levels of the company
Ensure plans align with company strategic objectives and goals
Effectively partner to drive strategy, growth and proactively solve everyday opportunities and challenges with transactional website (staples.com, staplesadvantage.com)
Shape demand within assortment, influence pricing, and create an appropriate customer experience
Effectively partner and influence other cross-functional partners, such as Sales Force, Pricing, Site Merchandising, Marketing, Portfolio, Inventory & Planning
Demonstrated ability to manage and develop team members and drive high levels of engagement
MINIMUM EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree in Business or related field
MINIMUM PRIOR RELATED WORK EXPERIENCE TYPICALLY REQUIRED:
Minimum 8 years total experience in buying related functions (buying/ merchandising)
ESSENTIAL SKILLS REQUIRED:
Proven ability to drive sales and margin results
Multiple category experience including large P&L management is preferred
Proficiency in B2B and Ecommerce sales metrics and best-practices to optimize traffic, conversion and ultimately sales & profit growth
Demonstrated financial acumen and in-depth proficiency in analysis, forecasting, demand shaping and SKU-level assortment rationalization
Excellent verbal and written communication skills. Ability to influence at multiple levels
Demonstrated ability to build strategic partnerships across organization and with vendors at the highest levels
Accomplished in holding a team accountable to achieve measurable results
Proactive communications; comfortable with assessing the need for immediate action
Exceptional time management, prioritization and organizational skills
Data-driven decision maker
Willing, hands-on problem solver
PC literate with strong abilities in Excel
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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