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Carrier Program Manager in Framingham, Massachusetts

Date Posted:



United States of America


CALES: LenelS2 Framingham MA 1 Speen Street Suite 300, Framingham, MA, 01701 USA

This position is for a Program Manager for LenelS2, a Carrier company. This person leads cross-functional teams to bring product developments through the complete product life cycle from concept through commercial release and post-release support.

Primary Responsibilities:

  • Integrates and executes a multi-functional commercialization process to deliver product/system offerings

  • Creates, assembles, and leads a cross-functional team, ensuring that comprehensive functional plans and deliverables are in place

  • Key communicator of business goals to Project Team, and sets Team performance commitments to those goals

  • Provides for the timely assessment, planning, and execution of product commercialization

  • Drives the rigorous use of the Carrier Passport process to assure that commitments are well defined and met

  • Manages program risk at all levels and ensures effective contingency planning

  • Develops and monitors key product, program, and business measures. Agrees on goals and allowable variances on these goals with the business leaders and communicates progress.

  • Achieves expected and committed product delivery, quality, service, and financial goals. Informs business leaders as soon as an “out of bounds” condition develops. Develops recommendations for dealing with the situation in a timely fashion.

  • Ensures that products are consistent with market/customer needs and business strategies.

  • Responsible and accountable for all aspects of the commercialization program (i.e., performs as a project level GM).

Performance Expectations

  • Successful completion of the commercialization program consistent with agreed-to measures (i.e., the achievement of sales & service goals, customer satisfaction, NPV, cycle time, schedule conformance, unit manufacturing costs, Budget)

  • All elements of the value chain (sales, operations, service, etc.) reach agreed upon goals for the product.

  • Consistency of the product with the “bounding box” parameters

  • Technology and portfolio leveraging.

  • The product is consistent with customer needs and expectations and meets business goals.

  • Delivers consistent, credible communication with key stakeholders (risks, issues, wins/losses)

  • Utilize tools/resources to effectively manage Business (MS Project, MS Office, Resource Management, Daptiv, Rally, Confluence, Forecast Spreadsheets, Budget Planning)

Required Education

  • Bachelor’s degree in Computer Science or related engineering field

  • Master’s degree in business a plus

  • Project Manager Professional (PMP) certified or willing to achieve

Desired Experience or Characteristics

  • Cross-functional experience across diverse disciplines (i.e., Marketing, Design/Development, Finance, Supply Chain). Regional experience is considered a plus.

  • Demonstrated project management capabilities and experience.

  • Great verbal and written skills to present project status to a business audience

  • Experience in risk mitigation techniques

  • Agility (i.e., ability to be effective in an environment of continuous change).

  • Demonstrated ability in past software based program management

  • Can-Do Mindset (i.e., willing to go through, around, over, or under barriers to achieve the desired results).

  • Interpersonal (coaching, mentoring, influencing, lead and motivate)

Other important information about this position

  • This position’s preferred location is Framingham, MA, however, open to a remote working arrangements and will manage a local and geographically diverse team of employees and contract staff.

  • Occasional travel is required.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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