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Job Information

Sodexo Planner/Scheduler in FRAMINGHAM, Massachusetts

Unit Description

Job Overview

The planner/scheduler performs general planning and scheduling for facilities equipment. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities

  • Receives work orders, prioritizes and coordinates service requests with vendors or the client.

  • Schedule service workers to complete service requests and preventative maintenance

  • Determines and schedules service requests according to urgency and keeps records of requests and services rendered.

  • May requisition supplies for maintenance

  • Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.

  • Complies with all Sodexo HACCP/OSHA, and/ or local policies and procedures related to all assigned work.

  • Reports all accidents and injuries in a timely manner.

  • Complies with all company safety and risk management policies and procedures.

  • Participates in regular safety meetings, safety training and hazard assessments.

  • Attends training programs (classroom and virtual) as designated.

  • May perform other duties and responsibilities as assigned.

Job Qualifications

Experience/Knowledge

  • High School diploma, GED, or equivalent experience.

  • 1-2 years’ experience in bio-tech facilities environment

  • Good manufacturing practice experience prefferred

Skills/Aptitude

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

  • Ability to maintain a positive attitude.

  • Ability to communicate with co-workers and other departments with professionalism and respect.

  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.

  • Ability to use a computer.

  • Modern office practices, procedures, and equipment.

  • Basic record-keeping techniques.

  • Telephone techniques and etiquette.

  • Learn and apply applicable department rules, regulations, policies and procedures.

  • Communicate effectively both orally and in writing.

  • Type at an acceptable rate of speed.

  • Ability to maintain routine records.

  • Ability to analyze situations accurately and adopt an effective course of action.

  • Ability to operate standard office equipment.

License/Qualifications

Advanced Microsoft Office (primarily excel) skills - Preferred

Certifications

None

General Qualifications

Willingness to be open to learning and growing.

Maturity of judgment and behavior.

Maintains high standards for work areas and appearance.

Maintains a positive attitude.

Ability to work a flexible schedule helpful.

Must comply with any dress code requirements.

Attends work and shows up for scheduled shift on time with satisfactory regularity.

Physical Requirements

Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

Significant walking or other means of mobility.

Ability to work in a standing position for long periods of time (up to 8 hours).

Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

Generally in an indoor setting; however, may supervise outside activities and events.

While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

The noise level in the work environment is usually moderate

Position Summary

The Technician may work in any type of location on client premises. This individual performs maintenance on various types of machines. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities:

  • Maintains, repairs, and installs various types of electronic equipment and related devices suchas personal computers, electronic transmitting and receiving equipment etc.

  • Disassembles machines and repairs or replaces broken parts.

  • Adjusts functional parts of electronic devices as necessary.

  • Orders replacement parts.

  • Inspects completed repairs.

  • Complies with all company safety and risk management policies and procedures.

  • Reports all accidents and injuries in a timely manner.

  • Participates in regular safety meetings, safety training and hazard assessments.

  • Applies all applicable OSHA and related local safety requirements to all assigned work.

  • Performs all work in accordance with established safety procedures.

  • Attends training programs (classroom and virtual) as designated.

  • May perform other duties and responsibilities as assigned.

Qualifications & Requirements

  • Willingness to be open to learning and growing.

  • Maturity of judgment and behavior.

  • Maintains high standards for work areas and appearance.

  • Attends work and shows up for scheduled shift on time with satisfactory regularity in light of Sodexo time and attendance policy and/or client operating hours.

  • Ability to work a flexible schedule.

  • Must comply with any dress code requirements.

  • Must be able to work nights, weekends and some holidays.

Experience/Knowledge:

  • High School diploma, GED or equivalent experience preferred.

  • 1 year of related work experience.

Skills/Aptitude:

  • Ability to present self in a highly professional manner to others and understands that honestyand ethics are essential.

  • Ability to maintain a positive attitude.

  • Ability to communicate with co-workers and other departments with professionalism andrespect.

  • Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.

  • Ability to provide clear directions and respond accordingly to employees.

  • Ability to use all relevant electronic and communication devices.

  • Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.

License/Qualifications

  • A valid driver’s license may be required.

Physical Requirements:

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

  • Significant walking or other means of mobility.

  • Ability to work in a standing position for long periods of time (up to 8 hours).

  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

  • The noise level in the work environment is usually moderate to loud.

  • Wears protective clothing and/or Personal Protective Equipment required by the work environment or governmental regulations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Job Locations US-MA-FRAMINGHAM

System ID 699085

Category Facilities

Employment Status Full-Time

Unit Name Corporate Services Pharma/Life Science

Unit Contact Patrick Benson

Target Hourly Rate $29.00-$32.00

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