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South Middlesex Opportunity Council Inspector, HQS in Framingham, Massachusetts

Summary: Responsible for conducting initial, annual. biennial, and emergency HUD/DHCD Housing Quality Standards housing inspections for all units leased with the SMOC Rental Assistance Program.

Why Work for SMOC?

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

  • Complete thorough HUD/DHCD HQS inspections of all SMOC Rental Assistance Program's existing units, potential new units, and the reinspections of those units as required.

  • Verify unit compliance based on unit grade and health and safety requirements.

  • Verify unit conditions for rent reasonableness comparisons.

  • Enter all inspection data into the Tenmast Systems' inspection module and monitoring information as needed; print all required inspection-related letters for participating tenants and owners.

  • Use and maintain inspection-related equipment, including camera, hand-held inspection devices or tablets, flashlight, cell phone, tick tester, and inspection-supply cache.

  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

  • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.

  • Other duties as assigned.

Knowledge and Skill Requirements:

  • Education: High school diploma or equivalent

  • Minimum years of related experience: 1-2 years preferred

  • Knowledge of Excel, Windows, Word and PCs, ability to work well in a very high volume and productivity environment, ability to handle potentially stressful situations and sensitivity to the needs of economically- disadvantaged clientele.

  • Valid Mass. driver's license and insurance

  • Mobility to use office machines, sitting, standing, ability to lift archive boxes filled with files

  • Nan McKay HQS Certification required within first three months of hire

  • Must meet all required DHCD program certifications within 1 year

Organizational Relationship: Directly reports to HQS Inspection Supervisor. Indirectly reports to Rental Assistance Program Assistant Director. Direct reports of this position are none. Indirect reports of this position are none.

Physical Requirement: Mobility to use office machines, sitting, standing, ability to lift archive boxes filled with files.

Working Conditions: This facility is a non-smoking environment. As part of the responsibilities of this position, the HQS Inspector will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.

Monday - Friday ; 9:00am - 5:00pm

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