Staples Category Merchant - Tech in Framingham, Massachusetts


About Staples,Inc.

Staples retail stores and help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop, all backed with a lowest price guarantee. Staples offers businesses the convenience to shop and buy how and when they want - in store, online, via mobile or though social apps. customers can either buy online and pick-up in store or ship for free from with Staples Rewards minimum purchase. Expanded services also make it easy for businesses to succeed with in-store Business Centers featuring shipping services and products, copying, scanning, faxing and computer work stations, Tech Services, full-service Print & Marketing Services, Staples Merchant Services, small business lending and credit services.

Position Summary

This position is responsible to develop and execute strategies for driving sales, margin and competitive differentiation in Digital Storage and Calculator product categories within the US Retail channel. This role will focus on maximizing EBITA for critical categories within Staples portfolio.


  • Develop a realistic and effective business plan for each product line to achieve budgeted goals in sales, margin, operating profit, customer acquisition, repurchase, retention and customer satisfaction

  • Drive the execution of this plan through effective partnership with portfolio planning, Staple Retail field teams, Marketing, operations, finance and customer service

  • Advanced negotiating skills expected with vendors to secure lowest total delivered cost, volume incentives, rebates, advertising and other applicable allowances

  • Expert level merchandising of assigned line(s) demonstrating innovation, creativity, and proven results in driving sales and profitability while ensuring service levels with minimum inventory investment and maximum product margin

  • Develop accurate financial and item forecasts with Portfolio Planning, Finance, and Inventory Management

  • Work with Corporate Pricing and industry benchmarks to determine optimal pricing strategies

  • Develop effective promotional strategies and associated planning efforts needed to increase incremental sales and profit dollars on promotions

  • Improve supply chain efficiencies, including improved inventory turns, reduction in customer returns rate, improved order fill rate, effective selling strategies to reduce end of life inventory challenges, etc.


Education andExperience Required

  • Bachelor’s degree required

  • Minimum six years of related experience preferred

  • Advanced negotiation skills and proven ability to lead in a matrix environment

  • Demonstrated ability to build strategic partnerships across the organization and with vendors

  • Expert knowledge of industry trends, competition, assortment planning, customer buying patterns, inventory management, logistics and marketing techniques

  • Strong business acumen; proficient in understanding analytics and other measurement tools required for targeted actions, plan modifications, and sustainable results

  • Must possess excellent communication, planning and organizational skills

  • Assortment planning


Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state or local law.