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Robert Half Vendor Compliance Agent in Fitchburg, Massachusetts

Description Customer Service Representatives might be interested in this Non-Profit field opportunity via Robert Half, in a dynamic, rapidly changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. This Customer Service Representative job is long-term contract / temporary to hire, and located in Fitchburg, Massachusetts.

What you get to do every single day

  • Manage and place incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Receive and send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Supportive, positive attitude with a professional demeanour applied to all tasks

  • Strong customer service and office administrative skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Ensure Accuracy experience preferred

  • Customer service experience desired

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 1+ years of past relevant experience

  • Great written, verbal, and interpersonal skills

  • Strong Microsoft Office skills

  • Experience performing extensive research to resolve complex customer inquiries

  • Excellent problem-solving skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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