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ABM Industries SHUTTLE DRIVER - NON CDL in Everett, Massachusetts


Position Summary Details

The Shuttle Driver drives passengers to and from assigned locations.

Essential Functions

  • Communicate professionally at all times with guests, client, and teammates.

  • Employee is responsible for operating an assigned shuttle bus on a designated transportation route.

  • Employee is further responsible for the safe transportation, loading, and unloading of passengers.

  • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

  • Complies with all safety, security, compliance and safety standards and procedures established by the Company, Clients, and regulatory authorities


  • Transports, loads and unloads passengers, providing daily transportation services at designated pick-up and drop-off locations

  • Ensures the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e. wheelchair lifts and tie-downs)

  • Helps passengers to load and unload luggage as needed

  • Inspects vehicles on a regular basis to find any unsafe conditions or maintenance issues; performs routine cleaning and bus maintenance activities

  • Meets patrons needing assistance to and from various locations and lots.

  • Inspects shuttle for preexisting damage record information using electronic device or manual ticket.

  • Provides excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.

  • Directs traffic, position barricades, and arrange for towing service when necessary.

  • Maintains and enforces bus evacuation plan and coordinates bus evacuation activities as appropriate

  • Immediately reports any incidents or claims to Operations Manager or Shift Lead.

  • Refuels and maintains shuttle equipment and maintains assigned fuel use logs

  • Always maintains a clean work environment, disinfecting shuttle after each use

  • Maintains safe driver designation and applicable physical and dexterity standards

  • Performs pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards

  • Miscellaneous duties as assigned


  • One year of similar experience preferred.

  • Must be 21 years of age or older

  • Must possess a valid commercial driver’s license, class “B,” with passenger endorsements.

  • Must comply with safe driver program standards

  • Must provide updated DOT medical and corporate certifications. Annul recertification is required in order to maintain employment in the classification.

  • Must meet all requirements to receive required badges, if necessary, including successful completion of a background check. Individual must also provide driver’s licence information so that the Company may conduct a motor vehicle history check.