Job Information
Granite City Electric Outside Sales /HVAC in East Taunton, Massachusetts
Summary/Objective Entry level opportunity 0-2 years? experience WE WILL TRAIN. The Outside Sales Associate will be responsible for generating and maintaining profitable sales in the HVAC mini splits (ductless heat pumps) market by providing customer service excellence, value-added service and solutions to new and existing customers. Essential Functions Grow sales and gross margin within your assigned territory and account base as well as develop new account opportunities. Identify customer needs and utilize the appropriate company resources to meet them. Follow-up on existing orders, process all customer inquiries in a timely fashion. Maintain the highest level of customer satisfaction through effective communication. Sell services and provide accurate information to the customer. Maximize sales & profitability through knowledge of marketplace and presenting a competitive advantage. Manage time properly, be well-planned. Work effectively with internal customers. Actively support promotions. Work within the policies and procedures of the company. Work with Sales/Branch manager to develop accurate annual sales plans. Ability to size and layout systems with clients. Technical support for contractors during installations Position Requirements: Ability to build, enhance and maintain effective business relationships with both customer base and internal GCE staff. Strong verbal, written & presentation skills. Ability to plan and prioritize activities and handle confidential information. Proven ability to interact successfully with all levels of the organization. Must possess high degree of organization skills. Adaptability / flexibility / willing to change & adjust with business conditions. Multi-tasker. Works with a sense of urgency. Ability to be involved with live installations. Self-Starter after analyzing available information Competencies Communication Skills Planning/Organization Skills Sense of Urgency Self-Development Work Quality Collaboration/Cooperation Team Player Computer/Technical Skills Adaptability Initiative Interpersonal Skills Productivity Dependable/ Reliable Strong Work Ethic Job Knowledge Problem Solving & Decision Making Results Driven Project Management Supervisory Responsibility: NONE his job operates in a clerical, distribution office/showroom setting and active job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers. Also, job site visits and installations include the use of ladders, hand tools and power equipment. Appointments may be after 5:30PM on weekdays or Saturdays as needed.