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Phillips Pet Food & Supplies Operations Supervisor- Night Shift in East Taunton, Massachusetts

Operations Supervisor- Night Shift

East Taunton, MA, 220 O'Connell Way, East Taunton, Massachusetts, United States of America Req #2950

Wednesday, June 9, 2021

Position Summary : Leads the management and performance of the night shift for our East Taunton, MA distribution center to ensuring optimal efficiency and profitability to the company while delivering excellent customer service to all vendors and customers.

Hours: Monday - Friday 8:00pm - 5:00am

Essential Duties and Responsibilities:

  • Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include determine staffing requirements, interviewing, hiring, and training employees; planning, assigning, directing work, plan and implement procedures and systems to maximize operating efficiencies; monitor and appraising staff performance, set goals and objectives; rewarding and disciplining employees; addressing complaints and resolving problems.

  • Provides consistent performance feedback and dedicates appropriate time to developing the skills of subordinates to maximize potential.

  • Evaluates current business processes and systems and makes recommendations for efficiency improvements and/or cost reductions

  • Establish an organizational structure by recruiting, selecting, orienting, training, mentoring, and developing warehouse employees

  • Ensure warehouse’s safety and sanitation procedures follow OSHA and L&I standards, scoring “satisfactory” or higher on third-party audits such as AIB and FISA

  • Oversee all functions performed in the warehouse which include receiving, inventory control, order selection, invoicing, pick & pack, loading, interviewing/hiring, training, leading, and motivating warehouse team.

  • Manage company goals to improve operations, productivity, and efficiency while reducing warehouse inefficiencies, overtime, and turnover.

  • Communicates as needed with vendors, customers, and corporate in a timely, personable, and professional manner.

  • Ensure all company policies are implemented with associates. Good understanding of employee issues, HR, and progressive discipline.

  • Ensure consistent implementation of all Phillips Feed company policies.

  • Demonstrates leadership and coaching qualifications to address any employee issues, concerns, and performance in alignment with company policies

  • Leads by example and always make the safe choice. Develops and maintains a safety culture that includes no recordable accidents and no loss time injuries. Corrects unsafe behavior and enforces all safety rules and regulations. Promotes and participates actively in all safety programs and activities and includes everyone in your department. Ensures that all supervisors also lead by example, teach safety, and correct unsafe behavior. Eliminates any known safety hazards or as directed by the EH&S Specialist or safety committee.

  • Other duties as assigned

    Position Requirements:

  • Bachelor’s degree (B.A.) from an accredited four-year college or university

  • 3+ years experience in Logistics and must be capable of running the entire operation.

  • Extensive experience in warehouse management and processes. Certification or degree a plus.

  • 3+ years of strong leadership and team-building skills, ability to mentor/coach employees to develop their skills and create a team environment. Ability to maintain confidentiality and a professional demeanor essential.

  • Experience with fulfillment systems required.

  • Strong employee relations skills and human resource knowledge.

  • Customer service-oriented, positive, and polished image with vendors.

  • Flexibility, calm demeanor, ability to handle stress.

  • Good understanding of the company’s goals and values.

  • Solid understanding of purchasing, inventory, and product flow.

  • Proficient in using Microsoft Word, Excel, and Outlook

Other details

  • Pay Type Salary

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  • East Taunton, MA, 220 O'Connell Way, East Taunton, Massachusetts, United States of America