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Eversource Energy System Operations Procedure Writer (HYBRID) in Dorchester, Massachusetts

Role and Scope of Position:

Create, maintain and publish transmission and distribution System Operations procedures for Eversource.

This is a HYBRID position. The first three months will be full-time in the office.

Essential Functions:

  • Develops, revises and publishes Eversource System Operations procedures.
  • Identifies procedural and regulatory changes and makes necessary modifications to Eversource System Operations procedures.
  • Develops, revises and publishes detailed instructions, procedures, and guidelines for the operation of transmission, distribution and generation facilities in NH and Eastern MA, and distribution only facilities in CT and WMA.
  • Ensures System Operations procedures comply with NERC Reliability Standards, ISO-NE procedures and other regulatory requirements.
  • Coordinates with Eversource departments, ISO-NE, neighboring utilities, Member Companies and Member Participants to exchange information necessary for the creation and updating of System Operations procedures.
  • Performs periodic reviews of Eversource System Operations procedures, and substation operating instructions for NH and Eastern MA, to ensure accuracy and compliance.
  • Represents System Operations Procedures at meetings, on committees and at conferences.
  • Participates in event review teams and prepare incident analyses as requested by operations management.
  • Provides documentation, gather evidence and participate in compliance audits.

3. Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Knowledge of transmission and distribution electric system operations.
  • Knowledge of functions of the various components that make up the Eversource electric system.
  • Knowledge of NERC Reliability Standards and other regulatory requirements.
  • Familiarity with document management systems.
  • Strong written and oral communication skills.
  • Strong analytical and problem-solving skills.
  • Read and interpret electrical schematic diagrams.
  • Communicate and work effectively with personnel at various levels within Eversource and external parties.
  • Proficient with Outlook e-mail, databases, and Microsoft Office Suite.

Education:

  • Bachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience.

Experience :

  • Five (5) to eight (8) years of related experience in electric power distribution, transmission or generation preferred.
  • Two years of experience as a System Operator preferred.
  • Two years of experience as a procedure writer preferred.

Licenses & Certifications:

  • Valid motor vehicle operator’s license.
  • Ability to obtain NERC Transmission Operator within 6 months.

Compensation and Benefits:

  • Eversource offers a competitive total rewards program. The annual salary range for this position is $112990.00 to $125,540.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects :

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Please submit a resume with your application.

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#LI-RG1

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

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