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Bristol Myers Squibb Senior Manager - Operational Excellence, Devens Digital Transformation in Devens, Massachusetts

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .

The OpEx Senior Manager will be responsible for developing, implementing, and managing operational strategies that identify improvement opportunities, provide increased process efficiency, improve data availability for decision making and drive continuous improvement within the Devens Digital Transformation Initiative. This will be accomplished by promoting and using Lean Six Sigma, Continuous Improvement, and Problem-Solving methodologies to achieve program goals & objectives. This role will report to the Director of Operational Excellence (OpEx), Project Management Office (PMO) and Learning.

Key Responsibilities:

  • Partners with Digital Transformation Program Leader and Program Sponsor to provide Operational Excellence (OpEx) support to projects and activities in the Digital Transformation Initiative that will increase process efficiency, reduce operating costs, and improve general cycle times.

  • Aligns with Digital Transformation Program Leader, Program Manager and Sponsor to take action(s) to drive performance and continuous improvement of cross-functional teams.

  • Collaborate with workstream leads and department functions to develop required pertinent metrics and KPIs for Digital Transformation Initiative to measure & drive performance.

  • Collaborate with Digital Transformation workstream leads & teams to drive Continuous Improvement project portfolio ensuring cost/benefit analysis to assess the impact or viability of alternate processes or action.

  • Partner with OpEx practitioners at the Deven Biologics Site to participate as needed in site Digital Transformation Kaizen events and other OpEx initiatives in the Biologics Operating Unit.

  • Act as primary OpEx point of contact by effectively partnering with Digital Transformation Program Leader and Program Manager to develop routine, integrated messages to highlight results/business benefits delivered from Devens Digital Transformation OpEx or improvement projects.

  • Introduce and maintain continuous improvement training to all levels of workstream team members as needed in alignment with Digital Transformation goals and objectives.

  • Lead and/or support key complex projects through effective project management and leadership.

  • Lead and coach Digital Transformation participants in workshops and focused continuous improvement activities & applications.

  • Provide specific tools and lean technique training as required by the Digital Transformation Initiative.

  • Keep up to date on best practices and improvement opportunities in OpEx by networking within the Devens site, campus, and GPS Biologics Operating Unit.

Qualifications & Experience:

Specific Knowledge, Skills & Abilities:

  • Understanding in Project Management methodologies such as Waterfall, Agile, Hybrid and Software Development Life Cycle (SDLC).

  • Solid analytical skills, problem solving and financial acumen.

  • Strong communication/presentation skills with ability to tailor the message to the key stakeholders for effective impact and influence.

  • Complete varied and complex assignments with little direction. Ability to integrate their work with that of other functions with strategic objectives.

  • Interpersonal/facilitation skills necessary to interface with and influence all levels of the organization with the ability to lead people and multi-disciplinary teams.

  • Comfortable managing in a matrix organization.

  • Ability to be flexible and adapt quickly to changing needs of the organization.

  • Ability to organize multiple work assignments and establish priorities.

  • Good facilitation, change management and interpersonal skills required. Expertise in conflict resolution.

  • Demonstrate focus on being able to translate business requirements, data and metrics into predictable, value-add business insight and/or viable IT solutions.

  • Lead and/or support key complex projects through effective project management and leadership.

  • Achieve high customer satisfaction through effective communication of both technical and nontechnical topics with all levels of the organization both verbally and in writing.

  • Excellence in business change management processes and project management skills is needed.

Education/Experience/ Licenses/Certifications :

  • Bachelor’s degree in industrial, chemical/biochemical engineering or a related discipline or equivalent highly desired.

  • Agile / Scrum Master certification is required. Lean Six Sigma Green Belt or Black Belt certification is required. Change Management Certification is a plus.

  • A minimum of 5 years (8+ years preferred) GxP Biopharmaceutical experience with strong experience with production and/or manufacturing operations is preferred, documented by a solid history of functional accomplishments and a proven track record.

  • Strong knowledge of cGMP compliance and regulatory agency requirements and procedures.

  • Successful experience working with cross-functional teams from Manufacturing, Quality, Site Engineering, MS&T, Digital Plant (IT), Finance, PMO and Biologics Development.

  • Experience in supporting IT programs and/or projects and partnering with IT professionals.

  • Knowledge and previous work experience in Project Management.

  • Excellent computer skills with proficient in Microsoft applications- SharePoint, Project, PowerPoint, Access, Excel, Word, OneNote, Publisher, PowerAutomate, Visio, and Minitab/JMP.

  • Possesses a deep understanding of the Six Sigma and Lean philosophies and can coach others how to apply Lean Six Sigma concepts and foundational tools (e.g., Process Mapping, Visual management, 5S, Gemba, Data Analytics, etc.).

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit ( eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol Myers Squibb

Req Number: R1575211

Updated: 2023-11-10 19:03:43.513 UTC

Location: Devens,Massachusetts

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.