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Mid Cape Home Centers / USLBM Inside Sales Representative in Dennis, Massachusetts

Mid-Cape Home Centers traces its roots back to 1895, & today supplies professional builders, remodelers & homeowners in Massachusetts\' South Shore, Cape Cod & the Islands with lumber & specialty building materials from its six locations in the southern coastal region of Massachusetts. US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture & customer relationships of our local brands. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training & developmental opportunities to empower them to succeed today, while growing professionally & preparing for the challenges of tomorrow. Position Overview The Inside Sales Representative assists with new & existing customer sales & provides product support to outside sales representatives. This position provides quotes & product dimension information, both in person & over the phone. Essential Job Duties Respond to customer inquiries regarding product selection, placement of orders, prices & quotations, complaints, & scheduling of deliveries & installations. Initiate telephone calls to customers to generate sales. Obtain orders from customers & sales representatives; enter work order, credit return, return authorization, pick ticket, & service request; file paperwork accordingly. Coordinate purchase & delivery of special products. Obtains information on pricing specifications, uses & availability. Manage schedules for project by coordinating with outside sales, jobsites, & assigned customers. Check on back orders & resolve any outstanding issues; solve billing problems & compile data for closing. Handles special orders & advanced pricing; assist with pricing & special price lists. Develop & grow professional relationships with customers. Resolve jobsite issues & customer problems. Comply with Company\'s attendance policy by maintaining regular & predictable attendance. Perform other duties as assigned by location management. Knowledge, Skills & Abilities Minimum education required - High School Diploma or GED. Minimum experience required - 1 year in building material industry with basic knowledge of product & application. 1+ years Inside Sales experience preferred. Special skills required - Ability to operate computer, calculator & cash register. Knowledge of building supplies, applications, related equipment, &/or construction industry. Good interpersonal & customer relations skills & excellent oral & written communication skills. Should be familiar with inventory & inventory control. Must be able to walk throughout yards, plants, & offices. Physical demands include standing & walking for extended periods of time, bending or stooping, & occasionally lifting up to 50 pounds. Mid-Cape, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.