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Tripleseat People Operations Generalist in Concord, Massachusetts

Tripleseat is seeking a self-motivated People Operations Generalist to join our team. Supporting all functional areas of the business, the People Operations Generalist is responsible for evolving our culture, driving engagement and ensuring that Tripleseat remains a great place to work. This role reports to the Vice President, People Operations and will be based in Concord, MA.

What you'll be doing:

  • Provide day-to-day people operations support to several departments; this includes employee relations, individual and leader coaching and career development

  • Recruit top talent and onboard new employees

  • Help with the administration of benefits and be a resource for benefits questions

  • Assist with the development and management of programs that grow employee engagement and drive retention

  • Support performance management processes; enable continuous feedback through annual reviews

  • Maintain People Operations metrics and reports

  • Help drive our Inclusion, Diversity & Inclusion activities and initiatives

  • Ensure compliance with state and federal employment laws and regulations

What you should bring:

  • 4+ years of People Operations experience with a focus on employee relations, recruiting and compliance

  • Experience in workforce planning, performance management and diversity & inclusion preferred

  • A strong sense of empathy and excellent interpersonal communication skills

  • Resourcefulness and drive

  • An analytical mindset and experience with Excel

  • A dash of humor

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.