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Jabil NPI Quality Engineer in Clinton, Massachusetts

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARYRepresent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Develop and maintain QA plans and process routings, which reflect intended/actual activities.

  • Provide support for all quoting activities by participation in initial process design, development, and implementation phases.

  • Evaluate and support inspection processes via inspection aids and instruction guidelines.

  • Support all training programs by development and implementation of specialized training sessions for all applicable functions.

  • Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.

  • Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.

  • Provide trend analysis of defects occurring at the customer, supplier and internally.

  • Participate in the vendor survey activities as applicable.

  • Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

  • Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.

  • Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.

  • Interface and provide technical support on quality issues with the customer as needed.

  • Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.

  • Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.

  • Improve technical support for the quality organization.

  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

  • Comply and follow all procedures within the company security policy.


  • Strong communication and problem-solving skills required

  • Strong interpersonal and conflict management skills required

  • Strong technical writing skills, including work instruction / procedure, testing protocol and summary report creation required

  • Experience in Master Validation Planning (MVP), Validation and Qualification

  • Experience in Measurement System Analysis (MSA) and Gage Repeatability and Reproducibility (GR&R)

  • Experience working with medical devices, combination devices, and pharmaceutical delivery systems

  • Experience with SolidWorks, Creo, AutoCad or other Computer Aided Drafting (CAD) software packages

  • Experience with Minitab, Lotus Notes, SAP, Predisys SPC, and Adobe Write applications

MINIMUM REQUIREMENTSBachelor's degree required and two years related experience; or equivalent combination of education and experience.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (, the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.