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Topgolf Callaway Brands Quality Supervisor (3rd Shift) in Chicopee, Massachusetts

Quality Supervisor (3rd Shift) locations - Chicopee, Massachusetts time type - Full time job requisition id - JR2023-4460 ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (\"WGT\"). \"Modern Golf\" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit JOB OVERVIEW This role is responsible for overseeing the Quality Team. This role is responsible for organizing and managing the testing and inspection of products prior to its release. This role is also responsible for the maintenance of QA files and calibrating equipment. ROLES AND RESPONSIBILITIES Verify/monitor calibration of test equipment and provide routine upkeep of equipment. Advise supervisor/manager of equipment needs. Support Operation with all Quality Assurance needs. Define and complete MAP goals (Managing and Appraising Performance) according to Callaway policy. Complete special projects as assigned by supervisor/manager. Ensure that there is sufficient lab coverage to handle production and engineering work orders Handles performance management for the Quality Lab Technicians including performance reviews and disciplinary action if necessary. Works towards improvements for process efficiencies Work in a safe manner following all PPE and standardized processes Perform all other duties as assigned by the Supervisor. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficiency in Microsoft Word & Excel. Ability to interpret and analyze data related to quality specifications Ability to communicate effectively with immediate supervisor and other personnel. Must be able to read, write and understand English EDUCATION AND EXPERIENCE 2-5 years\' experience in Quality Assurance related work 1-2 years experience in supervision preferred Preferred Associate\'s Degree in Sciences or Statistics PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) The employee may be frequently expose to fumes or airborne particles The employee is regularly required to sit at a computer desk The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time Will be required to use vision including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Occasionally required to lift up to 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.