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Topgolf Callaway Brands Quality Assurance Technician (3rd Shift) in Chicopee, Massachusetts

Quality Assurance Technician (3rd Shift) locations - Chicopee, Massachusetts time type - Full time job requisition id - JR2023-4912 ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (\"WGT\"). \"Modern Golf\" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit JOB OVERVIEW This position is responsible for ensuring that quality systems and standards are adhered to. The qualified candidate will perform daily process audits and cosmetic inspections throughout the golf ball manufacturing process, and alert supervision when there are any quality issues. ROLES AND RESPONSIBILITIES Performs process audits across all departments Enters data into quality spreadsheets and databases, and produces graphical summaries of the data Analyzes cosmetic data and makes process change recommendations to reduce scrap Inspects and categorizes output from Robo Logo and Sentry Machines Ensures that operators are performing and recording quality checks Perform AOQ audits on packaged product Signs off on first articles of inspection Reports any non-conformities to supervisors and set-up people and works with them to implement corrective actions Provides support to production supervisors on questions of cosmetic quality Assists engineering in the collection and reporting of quality data from pilot runs Perform essential quality lab technician functions as needed TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficiency in Microsoft Excel, Outlook and Word Use and understand a wide variety of manufacturing equipment and programs to enhance and support manufacturing processes Excellent process identification, evaluation, and problem solving skills. Ability to elicit cooperation from management and other departments. Ability to work independently and rapidly adapt and respond to priority changes based on business needs. Strong interpersonal skills and professional demeanor. Ability to deal responsively with management and peers. Demonstrate excellent attention to detail. Strong written and verbal communication skills. EDUCATION AND EXPERIENCE High School diploma, Associate\'s degree in a related field preferred Minimum 2 years of experience or an equivalent combination of both education and experience. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) This job will require constant walking and occasionally lifting of baskets of Golf Balls, in excess of 25lbs. Factory, exposure to noise, heat in some departments and cold conditions in others.