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Carrier Inside Sales Representative in Chicopee, Massachusetts


United States of America


CAM68: ALC - Mass (Chicopee) 260 Griffith Rd , Chicopee, MA, 01056 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

The Building Automation Inside Sales Support Representative works with customers to identify sales opportunities that will accelerate revenue growth and convert customer demand into sales opportunities.

The Inside Sales Support Representative is responsible for estimating building automation projects and providing sales support. This position will also work to train toward a transition to an outside sales role.

Key Responsibilities

  • Provide accurate estimates to minimize risk while maintaining low cost

  • Track quantity and dollar volume of estimates

  • Meet project deadlines

  • Assist sales team with estimates, walk-throughs, and field surveys

  • Create a scope letter for each project

  • Review specification and control schematics

  • Provide clear documentation on estimates and proposals

  • Provide backup support for quotes and deviations from specifications.

  • Respond and communicate to interdepartmental requests in a timely manner

  • Utilize applicable sales tools effectively (CRM, estimating software, etc.)

  • Collaborate with internal staff to deliver quality results

  • Train to develop skills in outside sales

  • Selling strategy

  • Time Management

  • Automated Logic value proposition

Required Qualifications

  • Bachelor’s Degree in Engineering or Technical Certification with 2+ years of Field Experience

Preferred Qualifications

  • Sales support experience in the HVAC industry

  • Experience in HVAC Controls or Building Automation knowledge

  • Demonstrates strong analytical and logical thinking skills along with judgment to make strategic decisions

  • Ability to build relationships internally and externally

  • Self-motivated with the ability to follow-up on issues and progress to meet leadership expectations

  • Excellent written, verbal skills, and a passion for continuous improvement

  • Capability to perform in a fast-paced and changing environment

  • Knowledge of how to present ideas and strategies clearly to diverse audiences, leadership, and decision makers

  • Strong organization and time management

  • Experience working on multiple projects while following up on issues and progress reports to drive projects to completion



Pay Range:

$73,750 - $103,250 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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