Randstad eDiscovery Systems Engineer in Chelsea, Massachusetts
eDiscovery Systems Engineer
salary:$30 - $35 per hour
date posted:Friday, December 7, 2018
eDiscovery Systems Engineer
The Systems Engineer (SE) works with the business and the Technical management team to understand their needs and leverages his or her technical acumen and systems analysis skills to examine these needs as they relate to information technology and infrastructure. The SE will then design and implement these requirements as defined by business processes and technical standards and capabilities, keeping in line with industry best practices.
The SE takes on complex, high-profile initiatives involving multiple, integrated systems across multiple domains. Because this requires blending of the various perspectives of multiple stakeholders across multiple departments, the understanding of enterprise applications, tools and environments is essential. This includes, and is not limited to; the planning, scoping, designing, executing and supporting of these inter-related initiatives as well as helping business stakeholders and technical management teams make informed decisions about which initiatives to tackle and how to tackle them.
location: Chelsea, Massachusetts
job type: Contract
salary: $30 - 35 per hour
work hours: 9am to 5pm
General Statement of Duties
Works with the direction of the ETS Manager at the all levels during most phases of the eDiscovery/O365 program while considering the business implications of the application and technology to the customer's current and future environment.
Working with the ETS Manager, help drive the technical execution and provide automation improvements to maintain customer and partner satisfaction during the deployment and operations phase.
Manage and administer all aspects of the eDiscovery environment utilizing tools such as Active Directory, Azure, Exchange Admin Console, Security & Compliance Center and other administrative tools.
With direction from the ETS Manager, work closely along with technical management team, stakeholders and O365 migration teams to execute technical requirements for the native eDiscovery tools and environments.
Working closely with the ETS Manager, BA and in some cases the customer to understand the business processes for Public Records Requests, internal investigations and subpoenas in relation to eDiscovery among the targeted user community.
Execute a planned approach to QA including planning, tracking and defect analysis and ensure that all approved scenarios have been fully accounted for.
Work closely with ETS Manager to assist management, vendors and stakeholders to manage the centralized model of records extraction.
Working closely with the ETS Manager, engage the change management process, including organizational tools and techniques, to ensure that impactful changes and processes are properly communicated and approved prior to implementation.
Resolve complex issues, communicating problem resolution and additional information to management, customer groups, project teams and other IT support groups
With direction from the ETS Manager, work with teams, agency teams, and vendors to ensure that legal business requirements are translated into technical details that are then implemented.
Act as customer/business advocate and proactively involve respective stakeholders when new issues arise, and that both readily apparent and potentially hidden legal business customer concerns are addressed.
Lead technician working closely with the ETS Manager, to ensure that all tasks and deliverables are completed that arise from business advocacy activities and customer expectations
Working closely with the ETS Manager, ensure that technical standards and policies meet the needs of both the Legal customers' and
Act as technical liaison regarding training needs and support with targeted customer groups and technical teams including vendors to assist with training curriculums and schedules
Leverage his or her technical acumen and senior systems analysis skills to reexamine eDiscovery needs and processes to identify opportunities to further increase efficiencies.
Manage and administer Barracuda servers to ensure PST migration process continues uninterrupted. This includes scheduling and executing application patches and updates, configuration changes and any other core server administration.
Administer Barracuda application to ensure PST assignments and migrations are properly executed, initiate reports and maintain application configuration,
Execute, with the direction from the ETS Manager, the migration from the MassVault system (EMC/Dell SourceOne application) to Office 365 ensuring that all data has been acceptably completed.
Assist, with the direction from the ETS Manager, in the decommissioning of the MassVault system to ensure there is a smooth transition.
Assist and support the deployment of the Barracuda application for agencies that require PST data be migrated for eDiscovery purposes.
Support Barracuda & MassVault application by working with EOTSS, customers and vendors when required.
Experience working with advanced eDiscovery tools such as Security & Compliance Center for Office 365, Exchange 2013 eDiscovery component, SharePoint 2013 eDiscovery component
Working knowledge of Barracuda PST Enterprise Server is a plus
Working knowledge of EMC/Dell SourceOne is a plus
Working knowledge of AWS solutions and architecture a plus
Working knowledge of the Electronic Discovery Reference Model (EDRM) is a plus
Understanding or experience with well-accepted project management methodology
Meeting deadlines and SLAs while performing activities in a time critical, highly confidential process
Operating and learning highly technical software
Interacting and communicating with legal department staff and other requesters of electronically-stored information
Interacting with other IT groups such as messaging, networking teams, and desktop support
Interacting with outside counsel and eDiscovery vendors
Experience describing, summarizing, and documenting technical processes
Holding work processes and activities confidential
Working both independently and in a team environment
Managing multiple tasks
Changing priorities and being flexible
Strong analytical and verbal skills
Exceptional attention to detail
Exceptional problem-solving ability
Exceptional organizational skills
Working knowledge of regular expressions (regex) is a plus
skills: Top 3 Technical Requirements:
Minimum of 3 years of verifiable IT security, operations, and administration experience
Minimum of 1 year of verifiable hands-on eDiscovery experience preferred
Working knowledge of PowerShell scripting language and troubleshooting
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.