Randstad Call Center Rep in Chelsea, Massachusetts
Call Center Rep
salary:$16 - $18 per hour
date posted:Friday, November 13, 2020
job type:Temp to Perm
industry:State credit union
Call Center Rep
Would you say you have experience providing world class customer service? We're working with a local bank that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be making inbound calls and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.
Answers telephone inquiries and services members requesting information on products, services, and problem resolution. Typical calls are, but not limited to:
Informing members of the services and products that are available
Transferring funds between accounts
Opening and closing accounts
Correcting errors on accounts
Responding to ATM and Debit card inquiries and servicing requests (limits, hot carding, etc.).
Assisting members with Home-Banking inquiries and servicing issues.
Processing changes to accounts (name, address etc.)
Call Center Support
- High School
Years of experience: 1 year
Experience level:Entry Level
Working hours: 8 AM - 4 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
- Randstad Jobs