Robert Half Product Support Specialist in Chelmsford, Massachusetts
Description Responsible for providing post-sales technical product support. This includes but is not limited to analyzing customers business needs and developing technical requirements preparing technical responses to Requests for Quotes RFQs configuring integrated solutions to meet customer needs and implementing client solutions. May act as a primary point of contact between customers technical staff and the enterprises development/engineering organization. Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments platforms and technologies and in-depth knowledge of the enterprises products. Bachelor's Degree in Computer Science Information Systems or other related field. Or equivalent work experience. Typically has 3-6 years of high-tech industry and/or IT work experience in product engineering development and/or support functions. Requirements Software Application, Customer Service, Microsoft Excel, Microsoft Excel, Application Support, Technical Support, Provide Technical Support, Technical Support
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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